Adam & Eve Stores — Attraction in Twin Falls

If there was anything less than a 1 star review, I would gladly give that! We felt so uncomfortable due to the employee following us every step we made, pretending to straighten shelves in sync with our interests..(crazy!) then after asking us if we need help with anything 6x in the matter of 3.5 minutes, I explained we will ask if we need anything, just like the first 5 times we said the same thing. When we checked out, this employee made a point to stop us on our way out the door to tell us she recommended we do not come back into the store and to do our shopping online. Then explained she prides herself in customer service . (For real!?) After looking at my husband in disbelief, I responded, " Wow, uh, ok, then we won't be coming back here.. " where she responded, "Ok, great!" I am completely shocked by how unprofessional and uncomfortable this made us, and no, we will absolutely not be...

Every time I go into Twin Falls Adam& Eve it’s a great experience and yesterday was no different. Originally I had went in to see if I could get a replacement charger and that’s it. Russ was very happy to try to help me when he absolutely could have told me simply that he couldn’t since they don’t sell replacement chargers. But he went above and beyond. When he found he really couldn’t help me and I was giving up Russ went to help other customers and Jasmine (who I found out had just started) started a conversation about what was going on. She was very happy, personable, and a pleasure to talk with. When I did start looking at a new product she helped me find one within budget and that I would like. Between the two of them, they took what could have been a very disappointing trip, on my birthday, and made it the best trip in that it could have...

While the staff was very polite and courteous I found that the staff were not as knowledgeable of their products even being given specific description of what product I was looking for. As I was traveling and family suggested I shop here since I forgot my product at home 600+ miles away I was in dire need to find something to suit my needs. Their variety of desensitizing products if very slim when it comes to knowing the product. After returning home I was able to find a product online that was also on the shelf that would have met my needs and expectations. This item was not suggested to me and as I was in a hurry I went with the recommendation. 2 stars for courtesy and polite/friendly staff. If there was more training on the products or research on part of staff I would be glad to edit and...