Michaels — Attraction in Webster

I recently had the pleasure of working with Joanna at Michael's Custom Framing, and I must say, her knowledge and exceptional customer service truly stood out.

From the moment I walked in, Joanna greeted me with a warm smile and a genuine eagerness to assist. Her expertise in framing was evident as she guided me through the process, offering valuable insights and recommendations tailored to my needs. Not only was she able to answer all of my questions with confidence, but she also took the time to ensure that I felt fully informed and comfortable with my decisions.

Throughout the entire experience, Joanna's professionalism and dedication to providing top-notch service were evident. She went above and beyond to accommodate my preferences and preferences, making the entire process smooth and enjoyable. Her attention to detail and commitment to ensuring customer satisfaction were truly commendable.

In the end, thanks to Joanna's expertise and personalized assistance, I couldn't be happier with the final result. My framed piece exceeded my expectations, and I have Joanna to thank for her invaluable contributions to making it happen.

I highly recommend Joanna at Michael's Custom Framing to anyone in need of framing services. Her knowledge, professionalism, and exceptional customer service make her an asset to the team, and I will certainly be returning for any future framing needs.

Thank you, Joanna, for your...

I went in to return and purchase the correct size frame for a picture that I bought a day prior. After getting the return I was told to go to the framing desk in the back of the store to be helped further with the correct size for my picture. I went back there to see that the attendant was helping a customer. I waited patiently until she got a second to help me out with my picture. She measured my picture and directed me to the frames, after finding that the picture I have isn't a common size, she suggested I punch into the image to fit a more standard frame. I agreed and picked out a more suitable frame. I had the frame, and once again sat waiting to be helped. After about 10 mins of sitting without service, I started to just rip and white blank parts of my image away on my own. I would've liked a pair of scissors, but none were there, and she didn't provide a pair. I know that the attendant was busy, but after seeing me ripping at the paper, I think that she could've stepped away for 2 seconds to at least hand me some scissors. I crookedly framed MY OWN photo and...

One of the smallest Michaels I have been in. The only reason I went was because Hobby Lobby was closed. Tons of late teen early adult employees milling around but no help offered or even a hello. Most of the isles are disorganized, and the overall selection of materials was dissapointing. I tried to purchase instax film, which instead of having it under lock and key, they have cards to bring to the cashier and in turn they bring you the film. After spending way to much time in this crowded, disorganized vortex of torture, I decided to check out. The girl at the cashier was nice enough but after ringing up all of our products, asked to ring up the film separately because she had to wait for someone to bring it to the front. While she was waiting for them to bring it to us, she said she could handle the long line behind us. We agreed, but after standing there for a minute, I decided I could buy instax film elsewhere a lot cheaper and not have stand around like a dummy. I said...