Hostel Bonvolon — Hotel in Prague

This hostel is disgusting. My friend literally almost vomited when she looked at the owen thing in our room. Dirty, smelly, dark room in the basement with a view to the wall of the next building. There is no microwawe oven, mirror, toilet paper in the studio apartment. The bedding had - I really don't want to know what kind of - stains on it. The employees were rude. We asked for a new clean bedding and a mirror and they did nothing. Only one lady helped us and gave a mirror in 2 minutes, but she doesn't speak english so we had to play phantomime. There were no one in the reception at 9:45. They are open 9:00-18:00. They never answer to phone calls. There is a fine if you cancel the reservation. Booking.com customer service wasn't helpful at all. We really liked the Natascha Kampusch themed escape room (they call it studio apartment). If you would like to stay in an accomodation which gives you the feeling of being close to the mother nature, this one is for you! The bed has it's own fauna, if you are patient and brave enough, you can find new species of spiders behind it! We found extra clothes next to the wardrobe, unfortunatelly we don't like to wear dirty baby clothes with spider webs from the 90's so we left it there, you can find it. The hostel is in the central anyways. Everything is 20 mins walk distance. The non-english speaker lady in the reception was cute...

Best dingy basement in Prague!!

Yes, it is cheap. But so are many others accomodation in Prague. I stayed in a family room, at a basement of the building across the hall. It was spacious for one, but for 4 would have been tight! One wardrobe with few hangers; no cupboard for clothing, no furniture inside the bathroom (that is frankly gloomy). It was clean but without a "homey" touch: not the sort of place you wish to chill out..... It looks as if it is furnished and equipped with the cheapest stuff they could find: wobbly metal beds, thin mattresses, pillows so old and broken they don't serve any purpose. And absolutely no noise-insulation: I can live with a minimal decor/furniture, but hearing the neighbors, residents, washing machine late at night through the thin walls is just infuriating!

Great location! A tram stop is literally a minute away from the hostel, making the discovery of Prague a breeze! Walking distance to the old center and Charles bridge, brilliant!

Check-in: no-one was there when I arrived. One needs to call the owner/manager. Good luck for those who did not get an international sim card!! The man was friendly enough but seemed in rush to go back to whatever I interrupted him....

The fact that the owner/manager is requesting guests to leave a 10 as feedback shows how out-of-touch he/she is with the product he/she...

Yes, it is cheap. But so are many others accommodations in Prague. I stayed in a family room, in the basement of the building across the hall.|It was spacious for one, but for 4 would have been tight! One wardrobe with few hangers; no cupboard for clothing, no furniture inside the bathroom (that is frankly gloomy). It was clean but without a "homey" touch: not the sort of place you wish to chill out..... It looks as if it is furnished and equipped with the cheapest stuff they could find: wobbly metal beds, thin mattresses, and pillows so old and broken they don't serve any purpose. And absolutely no noise insulation: I can live with minimal decor/furniture, but hearing the neighbors, residents, washing machine late at night through the thin walls is just infuriating!||Great location! A tram stop is literally a minute away from the hostel, making the discovery of Prague a breeze! Walking distance to the old center and Charles Bridge, brilliant!||Check-in: no-one was there when I arrived. One needs to call the owner/manager. Good luck to those who did not get an international sim card!! The man was friendly enough but seemed in a rush to go back to whatever I interrupted him....||The fact that the owner/manager is requesting guests to leave a 10 as feedback shows how out-of-touch he/she is with the product he/she...