Staying at any of the Elias hotels are a wonderful way to establish a home base in Crete. They are centrally located in Chania and are staffed by some of the most kind & caring people. ||My wife & I recently stayed at the Elia Daliani and it was just delightful. Situated between a bustling street with cafes, shops & tavernas and the old market - everything you need is moments away. The room is bright & airy with a mini fridge & bathroom with and amazing shower. Very simply decorated - it is the perfect place to unwind, rest after a day of sightseeing in the heat of summer and sit out on the balcony overlooking the old market... ||If you are lucky to meet Dimitra who runs reception in the Elia Betolo, you are in for a real treat. She is bright & passionate about helping her guests truly get the best Chania has to offer. She helped us book great restaurants including the understated but just delightful Mikios Taverna, Pallas with a great view & the best seats!! And of course the Thalasino Ageri... all equally lovely. She is warm, very caring and a truly special person. ||As the Elias family of hotels also offers access to other Elias locations we were sure to take advantage of the Elias Agia Marina hotel too. A lovely hotel also wonderful staff Sylvia at reception who assured us fresh towels & lounge chairs & umbrellas by the beach at no extra cost.... what makes this location spectacular, is not only the beautiful beach, perfectly calm sea just perfect for swimming but another fantastic Elias staff member George, who looked after us, with lovely coffee, wine & snacks while on the beach. He is not only charismatic but wise and helpful and also helped to make us feel right at home at this sister hotel. ||Lastly, we also took advantage of the day trip offering to Balos from the hotel and again we met other truly wonderful staff, the professional driver & the “tour guide” Zanina, who is a font of knowledge in archeology in the region. They are both the icing on the cake.||Well done Elias hotels!! We will be looking to come back...
Read moreBeware of this hotel chain! As one reviewer stated, there are plenty of other options in Chania! We needed to change our booking and although I never book non-refundable rooms, all of a sudden my first confirmation letter changed to a different confirmation which they claimed was the only VALID one. I’ve traveled to several countries, including Crete, and not once have I booked no refundable. Especially with the COVID pandemic increasing problems for travelers. Management is rude, unhelpful and could not explain why they sent me 2 reservation confirmations. However, since the charge went through my credit card, we are forced to stay here. I will post an honest and reliable review after our stay, and hope once we are there, management and staff are much improved in person. Would I EVER book here again? Absolutely not! The first confirmation I received clearly stated refundable room. The second one did not! Yes, we will be staying here, but would really advise others to look elsewhere. I’ll post pics and more reviews...
Read moreVisited on the 1-3 of august with the family, surprisingly they had a room for up to 4 people (room A2). The room was clean and despite just staying two nights they came and clean, giving us more shampoo and everything we needed. The only down side is that this hotel belongs to elia group, it doesnt have a reception thus we were asked to visit another elia hotel to check in and pick up the key. Is just a little hassle getting around with your suitcase and i thought is a good idea to point that out.the room has mini fridge, hairdryer and 2 aircon and 2 tv (although 1 remote for it). They even give you toothpaste, toothbrushes, shower cups and slippers. |The rooms were looking nice although there are some stuff to improve such as wall damage from condensation and wood floor discolouration. Overall a great place with reasonable prices, location with amazing taverns underneath. It worth mentioning that it was a bit loud at night with the the tavern underneath, like till 3am. This might worth considering if you...
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