Meliá Hotels International S.A. — Hotel in Madrid

I was stating at this hotel this afternoon and I saw something unbelievable. An old lady was clearly needing a bathroom, and she asked the security guard for the bathroom. He treated her so badly, he almost humiliated her for asking.

I hope he never finds himself in that situation.

Will never stay here again and I left this afternoon.

Lovely hotel, but thats not way to...

I came. first and last time. at the entance the security was unfriendly and not welcoming. Wouldn't recommend this attitude for the people who deserve nice treatment. Wery disappointed and frustrated because somebody treated me like a third...

⚠️ Mucho cuidado con Circle by Meliá y Meliá Hotels International. Contraté la membresía Infinity Blue en diciembre de 2024 con promesas de descuentos y ventajas que después me negaron usando excusas técnicas absurdas. Atención al cliente totalmente ineficaz: meses reclamando sin solución, solo respuestas vacías y derivándome de un departamento a otro. He enviado carta de rescisión y he denunciado ante FACUA y Consumo por incumplimiento de contrato y posible cláusula abusiva. Mi consejo: infórmate muy bien antes de firmar nada. Una experiencia frustrante, decepcionante y nada acorde a lo que promete una gran...