I rated this condo complex very good. ||We booked a family ski trip in January 2019. Let me say first, Lift One condos are in a great location. The Property is well taken care of and the office staff was friendly. ||Now the rest of the story. I have a cabin rental in the best part of Big Bear Ca . I am aware, what is expected and what tenants can expect. When we arrived , we were pleasantly surprised on the view and our location. Updated and very nice.||We checked in and went into our condo. We paid a premium for the location of the condo facing the mountain.||The minute we walked in, we smelled a nasty smoke smell. Cigarette smell , my wife was extremely impacted by this ,as well as my 15 year old son. We called the manager, he came into condo and replied , " we are aware of this, others have complained. " He said it was the "leather furniture" ||It was not the leather furniture, they took us to another condo but was not on same floor with no view. Was a lower cost per night but would not refund. It had a very clean smell. ||A huge difference .||The manager said get some air freshener and it would go away. We said we would try ,but if we didn't get the smell out, we would want a change. The air freshener did not do anything but hide the smell for about 30 minutes.||We opened windows but at 15 degrees it was cold. ||We built a fire. Wrong decision. I have a wood burning fireplace and know how to operate one. The fireplace was so bad with smoke coming out of the fireplace it was almost unbearable. We called the managers, asked them we needed to move. They said there was nothing available for the rest of our week. We now had to stay in a unhealthy environment for the week. The managers , husband and wife said too bad, we offered you another condo but you refused. This was after we unloaded all our weeks’ worth of stuff. No empathy . They would not call owner of condo. We Had to keep windows and slider open all week and could not use the fireplace. Sure was some smelly furniture? ||These are the facts. The condos are great location, the condo we rented was a great layout and location. Just bad furniture I guess.. LOL. I do recommend this condo complex for its location. However I would not stay there again. I cannot recommend Unit #409 until they did extensive research of the odor on this unit. If removed would be a...
Read moreI rated this condo complex very good. ||We booked a family ski trip in January 2019. Let me say first, Lift One condos are in a great location. The Property is well taken care of and the office staff was friendly. ||Now the rest of the story. I have a cabin rental in the best part of Big Bear Ca . I am aware, what is expected and what tenants can expect. When we arrived , we were pleasantly surprised on the view and our location. Updated and very nice.||We checked in and went into our condo. We paid a premium for the location of the condo facing the mountain.||The minute we walked in, we smelled a nasty smoke smell. Cigarette smell , my wife was extremely impacted by this ,as well as my 15 year old son. We called the manager, he came into condo and replied , " we are aware of this, others have complained. " He said it was the "leather furniture" ||It was not the leather furniture, they took us to another condo but was not on same floor with no view. Was a lower cost per night but would not refund. It had a very clean smell. ||A huge difference .||The manager said get some air freshener and it would go away. We said we would try ,but if we didn't get the smell out, we would want a change. The air freshener did not do anything but hide the smell for about 30 minutes.||We opened windows but at 15 degrees it was cold. ||We built a fire. Wrong decision. I have a wood burning fireplace and know how to operate one. The fireplace was so bad with smoke coming out of the fireplace it was almost unbearable. We called the managers, asked them we needed to move. They said there was nothing available for the rest of our week. We now had to stay in a unhealthy environment for the week. The managers , husband and wife said too bad, we offered you another condo but you refused. This was after we unloaded all our weeks’ worth of stuff. No empathy . They would not call owner of condo. We Had to keep windows and slider open all week and could not use the fireplace. Sure was some smelly furniture? ||These are the facts. The condos are great location, the condo we rented was a great layout and location. Just bad furniture I guess.. LOL. I do recommend this condo complex for its location. However I would not stay there again. I cannot recommend Unit #409 until they did extensive research of the odor on this unit. If removed would be a...
Read moreMy colleague picked this condominium and has been coming here for years. I first stayed in 308 and it was an inferno. So hot. Aspen is getting hotter and hotter and while other places have added window ac’s or alternative AC, Lift One offers 2 fans only that are $10.00 box fans from Walmart. People had to open their door for air which is insane to me. It’s also incredibly noisy and the parking lot was really hard to park my SUV with everyone else’s SUV. I then transferred to 302. My colleague came and when told she was only allowed 2 fans, called the manager into the unit and showed her the thermostat which said 90 degrees!!! With fans in every window running 24/7 the unit never went below 76. As I said, the heat is here to stay and Lift One needs to upgrade and face that climate change is here. Apparently there has been a change of staff and the place is really outdated and run down. The location is great but everything is so close iit wouldn’t matter to be a few blocks either direction. Yes, it is cheaper than some places but it’s also more than others.|It’s overpriced for what is offered and I feel there is no sincerity in making guest comfortable. Everyone on the third floor was complaining about the heat, noise, and the pool was never covered at night which some folks told me is illegal. I don’t know about that but it’s another thing...
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