St. Regis Residence Club, Aspen — Hotel in Aspen

From the moment we arrived, our stay at the St. Regis Aspen has been nothing short of spectacular. The property itself is beautiful, the rooms are luxurious and comfortable, and the staff has been attentive to every request — even bringing multiple humidifiers to make our room perfectly comfortable in the dry mountain air.

But the true highlight of our trip has been our time at the pool, thanks entirely to one of the wait staff, Satya. From the first moment we met him, Satya made us feel genuinely welcomed. He greeted us with the biggest smile, remembered our names between days, and consistently went above and beyond to make our experience special. He noticed the little things — like when we were struggling with a water bottle, he immediately came over with ice and assistance, without us even needing to ask. Every interaction with him was filled with joy and kindness, and it elevated our entire stay.

It’s rare, even at five-star resorts, to encounter service as thoughtful, proactive, and heartfelt as what Satya provides. He embodies the true spirit of hospitality and made our visit unforgettable. He is the kind of team member who sets the gold standard for service, and I hope he receives every bit of recognition he deserves — including a raise.

Thank you, St. Regis Aspen, for an incredible stay, and an especially heartfelt thank you to Satya for making it extraordinary. We will absolutely return, and we will be looking forward to...

From the moment we woke up craving excellence, the St. Regis Aspen delivered beyond our expectations. Breakfast at the hotel was nothing short of extraordinary, thanks to impeccable service and a truly unforgettable dining experience.

Our server, Ardi, went above and beyond to make our morning special. We ordered off-menu items, including steak and eggs, and were blown away—the steak was cooked to absolute perfection, and the specialty poached eggs were exquisite. To elevate our meal even further, we ordered a bottle of wine, and to our surprise, they even had my favorite flowers available. Talk about attention to detail!

Thank you, St. Regis, for an unparalleled experience. The quality, service, and atmosphere are simply unmatched in Aspen. We can’t...

Do not stay here if you would like some basic guarantees that your personal belongings are safe. Cash was stolen out of an envelope in my bag that I did not once remove from the room throughout my week-long stay. The customer service response has basically been, "Well no one fessed up, so you're on your own! Should've used the safety deposit box!" No reimbursement, no offering of credits, etc. It was easy to tell that the cash was taken, because I had just received it upon landing in Aspen. But who knows what else might be missing from my belongings! No assurance at all; utterly shameful...