This place is absolutely awful. Me and my wife booked a stay over the phone with the manager and as we were driving in from Savannah Georgia, she called and asked for a $500 deposit. We found this to be very, very strange. When we got to the hotel Our room was not ready. They said it would be several hours before we could have a room. After waiting several hours, the manager came out and told us that the room would not be available at all. We had just given her a $500 deposit we asked for the deposit back immediately. The manager was apprehensive and said she couldn’t refund the deposit because deposits are nonrefundable. This place is absolutely criminal. We are fighting to get our deposit back and we are baffled. While we were there, we noticed how filthy the hotel was that other guests were upset about broken air, conditioners, and plumbing being broken. We noticed a lot of cockroaches and insects. This was not the same place that was pictured in the advertisements and on the website. Apparently there are several other properties these people own and they advertise the nicest ones, but you don’t receive those rooms when you arrive. What these people are doing is a complete and utter fraud. When you’re driving across state lines to go enjoy a vacation with your family and you get ripped off there is nothing worse. This place is probably the worst hotel experience we’ve ever witnessed. I would heard anyone who is thinking about staying at this hotel to not stay here and not book a room. Why these people ask for deposits is beyond me I’ve never had a hotel ask for a deposit ever. But just know if you give them a deposit the manager will never return your money. We are filing fraud claims with our credit card company as we speak. Thank you Silver stands for ruining our vacation. You people need to be shut down...
Read moreFRUAD ALERT!!! DO Not book here EVER!!.I was traveling from Phoenix..Spoke to The manager (the owner) this morning 6-27-25 about a 1 month stay for July.She asked for a $100 deposit to hold the room which seemed odd.Then she asked for $200,then she texted back and said she needs $500..She asked that I pay with Venmo, or cash app.Those are all platforms that have a no recourse policy.You cant get your money back if you have an issue like I do.That is why she wanted me to pay through venmo,so she could rip me off.I found that very odd.I didn't feel comfortable so I told her I only would use a credit card.I gave her my card number.Within a couple of hours she charged me $1500 ,$500 3 times..this was verified through american express..I immediately tried calling her She then stopped answering my phone calls..She then texted" I did not charge you" American express has verified she did.I told here I was filing a police report with Clearwater PD (which I did) and filing a fraud claim with Amex. a few minutes ago She refunded $1000 but is refusing to refund the other $500...This is literally a nightmare.Look at the reviews..It seems to be a pattern.This is literally the worst thing I have ever had to deal with travel related.This is a crime.Do not give these people your credit card info.This is a scam.Total fraud.The manager literally kept charging my card all afternoon as if I wasn't going to find out? These people are criminals.GIVE ME MY MONEY BACK!!!If you are traveling from out of town,these people will take advantage of you and take your money.DO NOT ever book this hotel unless you want to get ripped off.And JUST KNOW that anything The manager says is a LIE.Shes a con artist.Read the reviews please before you loose your hard earned money...
Read moreFRUAD ALERT!!! DO Not book here EVER!!.I was traveling from Phoenix..Spoke to Charmene (the owner) this morning 6-27-25 about a 1 month stay for July.She asked for a $100 deposit to hold the room which seemed odd.Then she asked for $200,then she texted back and said she needs $500..She asked that I pay with Venmo, or cash app.Those are all platforms that have a no recourse policy.You cant get your money back if you have an issue like I do.That is why she wanted me to pay through venmo,so she could rip me off.I found that very odd.I didn't feel comfortable so I told her I only would use a credit card.I gave her my card number.Within a couple of hours she charged me $1500 ,$500 3 times..this was verified through american express..I immediately tried calling her She then stopped answering my phone calls..She then texted" I did not charge you" American express has verified she did.I told here I was filing a police report with Clearwater PD (which I did) and filing a fraud claim with Amex. a few minutes ago She refunded $1000 but is refusing to refund the other $500...This is literally a nightmare.Look at the reviews..It seems to be a pattern.This is literally the worst thing I have ever had to deal with travel related.This is a crime.Do not give these people your credit card info.This is a scam.Total fraud.Charmene literally kept charging my card all afternoon as if I wasn't going to find out? These people are criminals.GIVE ME MY MONEY BACK!!!If you are traveling from out of town,these people will take advantage of you and take your money.DO NOT ever book this hotel unless you want to get ripped off.And JUST KNOW that anything Charmaine says is a LIE.Shes a con artist.Read the reviews please before you loose your hard earned money...
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