Pendry Park City — Hotel in Four Corners States

I recently had the privilege of staying at The Pendry in Park City, and I am thrilled to share that it was an extraordinary luxury experience that exceeded all expectations. From the moment we stepped through the doors until the time of our departure, we were treated as if we were the most valued guests in the entire hotel.

Upon check-in, we were delighted to find that we had been graciously upgraded to a stunning room that seamlessly combined elegance with comfort. The attention to detail and impeccable design left us in awe, and it was evident that no expense had been spared in creating an ambiance of sophistication and luxury.

Our stay at The Pendry was filled with delightful surprises and exclusive amenities. We were thrilled to discover the amazing rooftop pool and hot tub, offering breathtaking views of the surrounding mountains. The serene atmosphere and the opportunity to relax and unwind in such a magnificent setting elevated our experience to new heights.

Adding to the pleasure of our stay, we were provided with complimentary s'mores kits, allowing us to indulge in a nostalgic campfire treat at our leisure. The thoughtful gesture enhanced our evenings with a touch of sweetness and warmth.

Furthermore, The Pendry went above and beyond by providing us with drink tokens for a free cocktail. This generous offering allowed us to unwind and savor a refreshing drink at one of the hotel's stylish bars. The attentive and personalized service extended even to these small details, ensuring that our experience was truly exceptional.

The culinary journey at The Pendry continued to impress. Our dining experience at Apres Pendry was nothing short of extraordinary. The exceptional dinner, filled with tantalizing flavors and artful presentations, showcased the culinary expertise of the chefs. It was a gastronomic adventure that delighted our palates and left us craving for more.

In the morning, we indulged in a delectable breakfast at the hotel. The extensive selection of freshly prepared dishes and made-to-order specialties catered to every craving, setting the perfect tone for a day of exploration and relaxation.

The overall ambiance and atmosphere at The Pendry were simply spectacular. Every aspect of the hotel exuded luxury and refinement, providing a sanctuary for discerning travelers. The attentive and professional staff went above and beyond to ensure that our every need was met, further enhancing our sense of exclusivity and personalized service.

If you are seeking an unforgettable luxury getaway, I wholeheartedly recommend The Pendry in Park City. From the exquisite dining experiences and exclusive amenities like the amazing rooftop pool and hot tub, to the thoughtful extras such as s'mores kits and drink tokens for a free cocktail, every aspect of our stay was meticulously curated to create a truly exceptional experience.

Prepare to be captivated by the impeccable attention to detail, unparalleled service, and the genuine warmth extended by the staff. The Pendry in Park City is an oasis of opulence and sophistication, where every moment feels like a...

My recent stay at the Pendry was, frankly, one of the most frustrating and disappointing hotel experiences I’ve ever had—and that’s saying something given the premium pricing and branding of this property as a luxury destination.||||Upon arrival, I was told that my reservation was not for that day, but for two days later. This was completely incorrect—my booking had never changed. Instead of taking ownership of the mistake, the front desk team offered little more than confusion. They managed to find a room for one night, but the service from there was shockingly poor. I was told to wait in the foyer until the room was ready, with no offer to assist with my bags. I had to ask what I should do with my ski gear and suitcase, and was met with a dismissive response: “Uh, I guess you could go ask my guys up front.” This is not the level of service I expect at any hotel, let alone one that brands itself as high-end—especially when the mistake was theirs to begin with.||||When I did finally get to the room, my bags didn’t follow. I waited over 45 minutes before having to call guest services myself to request them.||||Later that evening, I went to the front desk to confirm that the original reservation would be honored the next day, and to ask whether I would need to check out in the morning. I was told I could remain in the room until the original one was ready. However, the following day—while in the middle of a conference—I found my keycard had stopped working. I returned to the front desk (fortunately with my ID), where they appeared to have no idea what was happening. It was only after speaking with a manager that the issue was corrected. While I received a brief apology, it felt more like damage control than true customer care.||||The room we were eventually moved to had a foul odor, likely coming from the kitchen sink. It made for an extremely unpleasant environment.||||Other members of our party also experienced issues with their reservations, but they were at least offered hotel credits or drink vouchers. I received neither, despite having dealt with repeated service failures.||||To add to the list, I called guest services after realizing I had left behind medication in my original room. I never received a call back or any follow-up.||||The one bright spot during my stay was the restaurant and bar staff—they were warm, attentive, and professional. Unfortunately, the same cannot be said for the front desk team, whose lack of initiative, follow-through, and basic hospitality was the most disappointing I’ve experienced at any hotel, luxury or otherwise.||||I rarely leave negative reviews, but in this case, I feel obligated to share my experience. The Pendry fell far short of even average expectations, let alone...

We booked through Amex Fine Hotels program and when we got there, we were put in a room that we didn't book (Read on, it's not a doom and gloom negative review.) We didn't know this until we went up to our room and noticed that it's much smaller and looked different in the pictures. My wife called the front desk and they told us to wait in that room while they were looking for another room. Moments later, front desk lady (Emma) called back saying they had another room prepared and cleaned and sent an associate to help move the luggage to a different room on the same floor. The guy came and helped us move into our new room and to our amazement, it was a room that was even better than what were reserved! They knew we were celebrating our 12 year anniversary and more than made up for the oversight. The guy that helped us, also went down to the front desk to get our new keys so we would have to go back down. After that, a gentlemen knock on the door and delivered a hand written letter from the front desk girl, Emma congratulating us, and to let her know if there is anything else The Pendry can do to make our stay better. Along with the note, were delicious snacks and a bottle of Prosecco chilled in a bucket of ice. We understand that things don't always go perfect and as planned, but to have a hotel and it's staff go above and beyond to ensure our stay was memorable was simply amazing.

One day we had breakfast at Kita, before we went out hiking. As you enter there is a coffee and tea table ready to greet you. We got there at 7am and we got the breakfast buffet. Everything tasted great and fresh and every was displayed nicely- along with the buffet comes with an option to build your own omelet. The check off the ingredients you want on a card and the server brings that back to the chef. The Pork sausages are nice and thick and their brioche French toast was amazing! Plenty of options for everyone and the quality was perfect.

There was live music in the courtyard (in between the 3 buildings) and families were roasting marshmallows. My wife and a sat in front of 2 performers and just listened to them sing and play- I was great. If you go down a ways across the street you'll find more shops and dining options and a free gondola ride which we took advantage of, There is a Burger Bar restaurant that was really good there as well.

It was nice to be wrapped in 5 star luxury and top notch services after a day hiking and rough terrain and coming back dirty. It didn't matter how we looked when we cam back- our Valet angels were always there to welcome us back with a smile. It was a nice oasis to come back to after a hard day. The hotel room and premises are well kept and my family an I will be...