St. James Place — Hotel in Four Corners States

My wife and I reserved a 1 Bedroom Condo at St. James Place with Vail Resorts Reservations. To sum it up I really feel like we got SCAMMED by paying almost $8,000 for a 5 night stay in what turned out to be a horrible (I use that work kindly, would like to use more extreme explicit language to describe how bad this condo/location was!!) property! We were given a condo on their Plaza level, which essentially means you have ZERO view, doors open to the outside like a old road-side econo-lodge. We literally had 2 front windows where we saw the cul-de-sac where you check in, and a large truck parked sideways in front of our unit; probably because the truck was to large to fit in their parking garage. There was also 1 side window with a view of a staircase. To add insult to injury the decor/furnishings our unit had was completely deplorable! I'm assuming this property was developed in the late 80's/early 90's and our unit obviously has NEVER been updated. Without taking up so much time to describe how bad our unit was the main living room TV was a 24' computer monitor!! You can probably find these in many trash bins, or pay $30 at Best Buy for one. I did talk to Vail Resorts during our stay and told them that we should have at least been given notice that we could be "stuck" in this kind of unit. All they could do is agree and apologize. I also talked to one of the managers at St James Place after our stay and was told that there's no way to know what unit you will get as these are in a "rental-pool". So essentially you are gambling on whether you get a horribly located plaza unit that has never been renovated or one with a secured inside entrance, nice view, and newly remodeled. The Manager did agree with my comments and actually said that we could have been put in a worse unit...seriously?? Being a business owner i can't imagine telling a customer/client that just got scammed out of $8,000 that it could have been even worse!! If you book a stay here demand that you know exactly the unit you are getting and pictures, or DO NOT STAY HERE!! We have been going to all the top ski resorts in Colorado's High Country for 30 years and this was by far the worst accommodations we have ever stayed and the most costly!! I have added pictures to back up my comments. I could have added many more, but hopefully this is enough to show how bad this place is...DO...

The property is very well kept, large indoor pool area with hot tubs both inside and outside. Lovely lobby with coffee & hot chocolate. The room is very spacious with tons of drawers and 3 closets, enormous bathroom and sitting area with a beautiful view. The bedroom is up a flight of stairs, at the entrance there is plenty of space to change out of wet ski gear and leave it in the 2 closets. There is an elevator to the right that will bypass the stairs outside of the hotel to the village, the elevator to the left will lead to the parking garage, lockers, pool area and Lobby. It's a fairly short walk through the gorgeous village to an electric escalator that will leave you infront of Haymeadow? gondola. You could take that up and ski down to Centennial lift which will take you to all of the top lifts in that area of the mountain. There is a wonderful ski school to the right of the escalator, it's a nice place to learn how to ski because the trails are the widest I've ever seen, so there isn't any crowding. However the trails are somewhat steep, but not a problem when you learn to go side to side. At 3pm, Chefs in white show up with trays of fresh baked cookies and hand them out in the village and at the base of the lifts. I recommend having lunch in the village because it's so easy to get to and less crowded that the slope side restaurants. Also the menus are more diverse & the food much more delicious. Food will cost you a small fortune , We spent around $160 for lunch for 3 & $200+ for dinner with 2 entrees, 2 appetizers & 3 drinks. We loved Golden Eagle Inn restaurant for lunch & dinner, Hooked, the Met, and Black Diamond Bistro. Cayote cafe was ok for drinks. Didn't have any good guac in any of the restaurants we tried. The Ice rink is big and surrounded with sitting areas with fire pits, the place is just so cozy and inviting, they really pay attention to detail there and consumer comfort. The staff at St James are also lovely and accommodating . Highly recommend. There is a shuttle to Vail which...

My husband and I just got back from our Honeymoon where we stayed in Beaver Creek at the Saint James Place. It was the most perfect honeymoon we could have asked for. Beaver Creek is so beautiful and when we pulled in and saw the hotel we about fainted! Everything was so beautiful. We got to our room and it was gorgeous! The view from the balcony was breathtaking! There was a hand made card and a bottle of champagne on our bed. I couldn't get over how sweet it was to have a handwritten card from them! We stayed there for 6 days and whenever we needed something the staff was more than accommodating for us. There was one staff member in particular that we wanted to give a special shout out to...Mark. At one point we needed to do laundry and the room we stayed in did not have a washer and dryer so I called down to ask them about laundromats. Mark said that he could take our laundry home with him that night and do it for us and bring it back the next day. When the housekeeping came up to get our clothes they said that they were doing their last load of laundry and they could just add our stuff and do it then. I just couldn't believe how sweet everyone was. Another day we called down to see if they had a microwave we could heat our leftovers in. Mark said he would have them bring the microwave that is in the lobby up to our room for us to use. Needless to say we felt it necessary to tip these wonderful people and every time we did they were almost shocked at the gesture. I know that they were not in it for the money. These are the kind of people who do things out the kindness of their hearts. Everyone really went above and beyond and we are definitely planning...