Su Casa At Venice Beach — Hotel in Los Angeles

If getting a good nights sleep is important to you then I highly advise you to stay away form this hotel.

We spent almost $2,000 to spend 4 nights here and every morning between 5-6 am the cleaning crew for the restaurant downstairs would arrive and start blaring music where you could hear every word. Our one bedroom apartment was considered the most expensive in the hotel but it was located right above the restaurant's kitchen (which is owned by the same owner as the hotel). So every night we would have to go down and bang on the side door until someone would finally acknowledge us and turn the music down. We brought it up with the front desk staff each morning but were met with apologetic but ultimately useless pacification and justifications. One staff member told us that this issue had come up before but the owner did not care as his #1 concern was the restaurant, not the hotel and there was nothing they could do about it. After three days of talking to everyone we could find they finally offered us a $100 refund... out of $2,000. Even if the cleaners do not wake you up the restaurant itself starts bright and early every morning at 7 am with very loud music. Ultimately the staff there do not care at all about the hotel guests and the owner does not care enough to do anything about it.

Also the apartment was advertised for four people but the pull out couch was pitiful. It had the same quality as the futon in your extended family's basement that you had to sleep on during vacations as a kid. It was approximately 2 inches thick and rested upon the most uncomfortable steel frame imaginable. We had to take it out of the couch and put it on the floor. Also there are a ton of windows in the room with the thinnest white curtains imaginable. Basically you need an eye mask and ear plugs in order to get some sleep here.

The dining chairs were also battered and held together with what looked like a foam pad strapped on top of the collapsed bottom. This was indicative of the whole apartment as it had a shabby feel of a 10 year old renovation with very little care or maintenance done since then.

Do yourself a favor and spend your hard earned money somewhere whey they...

I've recently returned from an awful if not traumatic 4 night stay at Su Casa. You would think nice amenities and a good night's rest would be pretty high on a hotel's list of priorities; to my chagrin, this was not the case at Su Casa. First off, every single night we were woken by the kitchen staff blaring their radio as loudly as humanly possible at around 5 in the morning; which meant every single night, someone had to go downstairs and bang on the kitchen door for a few minutes until we got the staff's attention to turn down their radio. We complained to the front desk every day about the noise issue but were only given a curt sorry and told that nothing that could be done about the noise. This boggles the mind, since we were informed that the hotel and restaurant, both in the same building, were owned by the same owner. Surely a quick word/complaint to and from the owner would have taken care of the noise but it's pretty evident that the owner cares much more about his restaurant than his hotel guests. If you somehow managed to sleep through the kitchen staff, you will surely be awoken by the music being blasted out of the restaurant speakers starting at 7am. To give the hotel some credit, after our 3rd complaint about the music/noise, the restaurant was kind enough to start their music a little later, at 7:30... on our last day. Finally, my last gripe with the hotel is about their furniture. Although the room was advertised for 4, there was only a single bed and quite possibly, the most uncomfortable pull out couch I have ever slept on. If anyone reading this is a Seinfeld fan, I would highly recommend they visit Su Casa and see the sofa bed Elaine slept on in Jerry's parents house. In all seriousness, the sofa bed was so insufferable we just ended up moving the pad onto the floor to sleep on. Though I have never spent a night in a Soviet gulag, I have no doubts that a night there would be comparable to a night's...

5 stars because Oscar (front desk) was 10/10. Queen suite #7- Room size and beach proximity for the price really make this place a good choice. Feels like an apartment. Request the top floor ocean view. No elevator, must climb stairs but it is worth not to have upstairs tenant footsteps wake you as they are a little loud due to having hardwood floors. We stayed on the 2nd floor and had pretty quiet neighbors but top floor would have been nice. Bed 6/10 - not very comfy but ok does the job. very clean sheets and super fluffy warm down comforter. Cleaning staff do not clean your room daily but you can request a turn over or new towels. The couch had a hide-a-bed which was perfect since we had two dogs 🐕 we could watch the sunset out the window or TV as a family on the hide-a-bed in the living room. The two main windows face the beach and oceanfront walk. Beautiful views! The windows don't open. Small dining table with 2 chairs plus 2 sitting chairs in the living area. Full kitchen with everything: plates, utensils, pots/pans, can opener, 4 each of wine glasses, coffee mugs and juice cups. Dish washer, microwave, stove top, coffee maker and toaster. The bathtub was deep and amazing! Parking lot is a block away to the south and cost $30 Sat/Sun overnight and $20 weekdays. Very walkable location with bike and scooter rentals every where. The Fig tree downstairs has great lattes and good service. I would stay again. The downside is the entire boardwalk is filled with tents/homeless camps. Not sure if this is normal or due to COVID. They are loud some evenings and we saw few fights with loud yelling and arguing....