The Waterfront Venice — Restaurant in Los Angeles

Witnessed the manager instruct the security guard to intimidate the band playing outside on the boardwalk. The security guard stood less than a foot away from the singer face to face in a blatant attempt to instigate conflict. Support thuggery by patronizing this low class establishment. The word on the street is that The Waterfront paid these musicians to not play in front of the restaurant. March 24 2022 645pm. Craigslist ad from mid March ⚐

The Waterfront is looking to hire a Manager (Venice)

Guest service  Ensure positive guest service in all areas. Respond to complaints and suggestions, taking any and all appropriate actions to turn dissatisfied guests into return guests.  Maintain a 4/5 rating with Yelp, Google and Open Table Operational responsibilities  Ensure a safe working and guest environment to reduce the risk of injury and accidents.  Complete accident reports promptly if a guest or employee is injured.  Manage shifts which include daily decision making, scheduling, planning while upholding Waterfront standards, product quality and cleanliness.  Investigate and resolve complaints concerning food/beverage quality and service.

Personnel  Provide direction to employees regarding operational and procedural issues.  On-boarding new employees  Conduct orientations, being fluent in The Waterfront Venice culture and philosophy, and oversee the training of new employees.  Prepare schedules and ensure that all areas of the operation are staffed appropriately for all shifts.

CORE COMPETENCIES

Professionalism & Inclusiveness  Shows respect for people (peers, employees; vendors and guests). Promotes The Waterfront Venice’s “Open Door Policy” of communication.  Sets the standard for appropriate attire and is well groomed. Always presents and represents the company in professional, courteous and respectful manner (guests, team members, and vendors)

Managing & Developing people  Coaches, evaluates, develops, inspires people; sets expectations, recognizes achievements, manages conflict, aligns performance goals with company goals, provides feedback, group leadership; delegates.

Stewardship of Product Excellence  Demonstrates integrity, accountability and efficient stewardship of The Waterfront Venice Brand Ideals and Product.  Does not accept compromise in regard to Product Quality and Systems (Line Check, etc.).  Maintains a full and comprehensive expertise of all procedures and Food/Beverage Quality specifications.

Problem solving / Decision making  Problem solving - Identifies problems, involves others in seeking innovative, simple solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.  Decision making - Makes clear, consistent, transparent decisions; acts with integrity in all decision making; distinguishes relevant from irrelevant information and makes timely decisions

Communication  Connects with peers, subordinates and customers, actively listens, clearly and effectively shares information, demonstrates effective oral and written communication skills.  Consistently follows-through with CTUIT, email and efficiently uses all other communication tools.

Leadership  Accepts responsibility for own work; develops trust and credibility; demonstrates honest and ethical behavior.

Teamwork  Cooperates and collaborates with colleagues as appropriate; works in partnership with others. Personally sets the standard for team behaviors and doing “whatever it takes” to create a consistent great work and guest experience

Service focus  Recognizes, rewards and emphases our commitment to guest service excellence. Personally sets the example with adherence to The Waterfront Venice standards and procedures.

Accountability, Consistency and...

As I sip my cup of disappointment, I can't help but lament the unfortunate experience I had at this purported culinary establishment. While initially enticed by the promise of tantalizing flavors, what awaited me was nothing short of a gastronomic catastrophe.

Let's start with the much-vaunted pork nachos, shall we? At first glance, they appeared to be a savory delight, beckoning with their tantalizing aroma. However, upon closer inspection, it became evident that the allure was merely a facade. The pork, if one could even call it that, seemed to be of the lowest quality imaginable, reminiscent of something salvaged from the discard pile behind a butcher's shop. And the cheese? Oh, the cheese. Instead of the rich, creamy goodness one would expect, it exuded a distinctly artificial aura, as if it had been synthesized in a laboratory rather than sourced from nature's bounty. In fact, the only discernible flavor present was that of chemical cheese, a stark reminder of the synthetic nightmare lurking within.

But the horror didn't end there. No, dear reader, it was but the beginning of a culinary descent into madness. Every morsel, every bite, seemed to reaffirm my suspicions that there was nothing natural about these nachos. Each ingredient, if one could call them that, appeared to have undergone a grotesque transformation through the wonders of modern food processing, resulting in a medley of flavors so abhorrent that even my stomach rebelled in protest. Indeed, in the wake of this culinary calamity, I have been plagued by digestive distress for the past twenty-four hours, a cruel reminder of the folly of indulging in such culinary atrocities.

And as if the culinary sins weren't enough, the establishment had the audacity to compound the insult with its abysmal service model. Gone are the days of attentive waitstaff and personalized service; instead, customers are relegated to the role of digital serfs, forced to place their orders through a soulless app. And the cherry on top? A 5% service charge for each and every order, effectively penalizing patrons for their very presence. And let us not forget the additional solicitation for tips upon ordering, a brazen display of greed that would make even the most hardened miser blush with shame.

Yes, the ambiance may be cool, the decor stylish, but such superficial trappings do little to mask the inherent deficiencies of this establishment. In fact, one cannot help but wonder if the food served here would even be deemed suitable for consumption in a refugee camp, such is its utter lack of quality and nutritional value.

In conclusion, dear reader, heed my words and steer clear of this culinary purgatory. For in a world replete with gastronomic delights, there is no excuse for subjecting oneself to such...

The Waterfront Venice is a tricky one to rate because while I enjoy going here both for the food/drinks & the good vibes....it undeniably has VERY bad service.

We stop by The Waterfront often to grab a drink or two and hang out during the weekend, but they also have some really great food options available.

We've tried a few of them here and there over time, and I found most of them to be truly delicious, generously portioned, and reasonably priced! On a recent visit, for example, we got their Ceviche and the 6 Piece Fried Chicken Bucket. Both of them were SO yummy and the big pieces of chicken that literally came in a KFC-style bucket left us with extra to bring home as leftovers.

Back to the service, however.....the whole time we were trying to dine and enjoy our food, servers kept coming over and asking if either if we had been seated by a host or if we had paid yet or not....MULTIPLE TIMES. It was a definite detraction from trying to enjoy eating there....communication lines definitely need to be smoothed out. Also, the service just in general was off-putting and rude, with the waitress seeming very short tempered and irritable with us while taking our order initially.

And if you're coming here just for a drink or two, GOOD LUCK getting the attention of the bartenders. They'll literally stand around either on their phone or chatting/flirting with some girls while there's a WHOLE LINE of people trying to order drinks.

There's often DJ's or bands here for live music during the weekends, which I enjoy going to sometimes..just keep in mind that it gets QUITE packed, which also makes it even harder to order from the very slow service here.

Overall, The Waterfront is a fun spot to hang out at with solid, generously portioned food. Some people love it, while others likely feel...