One Earth Boutique — Local services in Niagara-on-the-Lake

WOW. We stumbled across this shop the other day while visiting NOTL, and I am BEYOND impressed with their products, how everything was packaged/wrapped (cloth bag & brown bag) and the service. I ended up purchasing a body butter and one of their black soap bars, incredible. I have the most sensitive legs so finding a lotion is next to impossible. Even other natural handmade stores or doctor recommended products irritate my skin. I tried a bit of the body butter on my legs while in the store and I FELL IN LOVE!! It wasn’t greasy at all which a lot of them from other stores can be, and I can’t stand. I used it when I came home last night after my shower and my skin this morning still feels soft and SUPPLE. I can’t wait to try the soap!! The lady who helped me (I didn’t grab her name but she was working Friday late morning/noon) was fabulous, knowledgeable and kind. I am so happy I found this shop and even more thankful they ship to other cities in Ontario. There are so many products worth checking out, my mom is actually preparing an online order as I write this, because their stuff is that unique, amazing and positively impacting the...

Products are not well made. Everything I purchased separated and turned into a goopy mess one month later.

edit What an extremely unprofessional response from the owner of the business. Please see below. This quality of customer service speaks for itself. **

Hey Emma! I took a look at your Google profile and it seems that you rated 100's of business poorly from right across Canada last night and lucky for us we were one of them. We also don't have any record of you purchasing any of our products. What I can tell you, we have been making these products for over 8 years now and we stand behind them. The products we make are all natural & fair trade. We are a small business that is trying to make the world a better place. If you did purchase from us and you have a problem with it, all you have to do is reach out through our website and let us know. We will make it right for you. Whoever you really are, I feel sorry for you, spending all night rating so many businesses poorly... I hope you find happiness and common sense on how to reach out to businesses if you aren't happy instead of being a...

I wandered into One Earth in November during my annual shopping trip to Niagara on the lake. Hearing the history, how the product is made, and trying it on my skin I had to buy a jar. I walked out with a small pure whip vanilla jar. Being 5.5 months pregnant at the time it was heaven on my growing belly. Just 3 weeks later I ordered 2 large jars. Shipping was very quick so I didn't run out! With an every growing belly this is my go to product to help prevent stretch marks and itchiness. My mom was in town and stopped to get me yet two more jars to hopefully last me the last 8 weeks of my pregnancy. The scent I wanted wasn't in stock but was available so someone ran it over. I love the product, the reason behind the business but even more so the customer service is...