snow peak Land Station Tokyo — Local services in Tokyo

The cashier in the store is unfriendly and not helpful. I was the only customer there and he seems dismissive when asked a simple question if certain item is in stock.

The only reason I was here was to buy the land station edition cup for a friend and there is a big sign that say tax free and when I asked about it, the cashier rudely said "why don't you read the sign". Which is really rude because why don't you just nicely say that tax free is only for tents. They also sneakingly hide this fact in small print in the tax free sign. If the cup wasn't a gift for a friend, I would've walked out.

Finially, the cashier wouldn't even offer or ask if I needed a bag after purchase or ask if i had a point card, which is the first I've experienced in japanese store. Even convenient stores ask their customer these things when they buy a bottled drink.

Snow peak really needs to train their employees better especially if you are charging a premium price for products.

After visiting this "flagship" store, I really wonder if snow peak is a brand I want to...

All self service cafe, order at the counter, and bring water yourself, actually it’s nice as no one interrupts your conversation. They have variety of drinks to choose from from coffee and tea to yuzu soda, etc…they also have Vegan Curry(Beans and vegetables), which was good, not superb but it’s tasty! When it’s crowded like on the weekends, they kindly give you a small card saying “please cooperate to limit your time up...

If you are collecting the snowpeak's special goods than this land station will be good place. I've been two landstation before but Tokyo's special color is the best. Titanium purple is so beautiful:) You can get tax...