size? — Local services in Amsterdam

Visited last week to buy my son a pair of red Puma Speedcats. The staff were unhelpful and just stood around chatting instead of offering assistance. After finally getting the right size, we were only given one pair to try on. My son tried it, felt it was okay, so we paid and left. Back home, we were shocked to discover we had been sold the display pair, already dirty and visibly worn. This was never communicated to us at the time of purchase. If we had known, we never would’ve bought it. And since we live in Switzerland, it’s impossible for us to go back and get it replaced. Really upsetting experience, especially for my son who had been looking forward to those shoes. We’re now planning to buy another pair elsewhere.

Management seriously needs to step in and check on their staff. From what I’ve read, our experience isn’t unique, lots of bad reviews lately. Very disappointing for a store that’s supposed to represent a...

DO NOT BUY FROM THIS STORE. I bought a pair of Nike Vapormax 3s while in Amsterdam on holiday. Firstly, the staff were useless, while speaking perfect English to each other, said next to nothing to me and when they did, they were arrogant and rude. I waited for 20 minutes to get shoes to try and another 10 waiting to be served while employees chatted amongst themselves.Upon inspection after purchase the shoes were ripped, scuffed and dirty. I was unable to the store before returning to the UK so I contacted them over Instagram, Twitter and E-Mail and only received something useful after at least 48 hours, telling me that I would only be able to return them to a store in the Netherlands. I fed this company over €200 with only terrible shoes and a sizeable amount of annoyance to...

What a sad store this is, the so called manager can’t do anything. Happened before, we couldn’t buy a small bag for our son because the tag was missins to scan. Guy upstairs said we could pay downstairs. we went downstairs and wanted to pay, the barcode or tag was missing but the price was on it. het could not sell the bag, though he knew the price and this was the manager. Happened once before, what is this store management? He has no authorisation to solve problems because the system doesn’t let him. What kind of company is this? Also became defensive when i confronted him that they don’t have their things in order to run a bussiness. Sad store with people not really caring about customers. now i know why they have so many...