La Chinata — Local services in Barcelona

I went to the shop yesterday night and was so excited to shop. Two sales people were working and both were in the cash register so couldn’t get help from them so I just shop by myself even though had some questions about the products. While I was picking up the product from the bottom shelve, my winter jacket hit the bottles of olive oil so broke the two bottles. Immediately, I apologized and told them, I was willing to pay for the damages but the guy was so upset and gave me such an attitude. I totally understand how annoying and upset this kind situation so said several times how sorry I am but he was just looking at the broken bottles and didn’t say anything. I felt so sorry... so bought more than what I expected also paid for the two broken bottles. When he was packing, I asked bubble wrap for the plastic items but he said that’s only for the glass bottles. By mistake or purpose, I have no idea... he charged me one more item too, so I talked to the guy but he didn’t say sorry and just tried to refund so I said “it’s ok, I will get another one” They both were so rude and made me feel terrible... they ruined my day.

Today, I went another branch “Aceite de Oliva y Cosmética natural - La Chinata Barcelona”. This place was bigger and spacious, also the sales people were so nice and welcoming. I end up buying more items in this place because the price is decent and quality is not bad. Pls shop from other branches...

여자 직원분들 너무너무너무너무너무 불친절했어요. 계산할때도 표정이 안좋고 마감시감 1시간 전에 방문해서 손님이 많아서 그럴 수도 있다 생각이 들었는데... 직원 태도는 최악이었습니다. 남자 직원분은 여자 직원과 너무나도 차이날 정도로 친절하고 한국어도 조금 하실 수 있었습니다. 여자 직원분들 때문에 구매욕구가 뚝 떨어졌어요. 계산대에서도 카드결제하고 지갑에 카드 넣고 있으니 계산한 물건 빨리 가지고 옆으로 가라고 화내면서 말하더라고요. 손님을 그렇게 대하시면 여기에서 일하지 마세요. 당신 때문에 스페인에서의 여행이 굉장히 불쾌하고 기분이 더럽습니다. (1월 15일 오후 8시 방문 당시 붉은색계열 스웨터 입고 있던 여자 직원분입니다.)

The female staff members were extremely rude. Even when I was paying, their facial expressions were unpleasant. I visited about an hour before closing time, so I thought they might be stressed because there were a lot of customers, but their attitude was still awful.

On the other hand, the male staff member was very kind and polite, and he could even speak a little Korean, which was a huge contrast to the female staff.

Because of the female staff, my desire to buy anything significantly decreased. When I was at the register, I paid with my card, put it back in my wallet, and was told to quickly take my items and move aside, as they were visibly angry with me. If you treat customers like that, you shouldn’t be working here. Because of you, my trip to Spain has become very unpleasant and left me with a bad feeling. (She is the female staff member who was wearing a red sweater when I visited at 8 PM on January 15th.)

Las empleadas femeninas fueron extremadamente groseras. Incluso cuando estaba pagando, sus expresiones faciales eran desagradables. Visité aproximadamente una hora antes del cierre, así que pensé que podrían estar estresadas debido a la cantidad de clientes, pero su actitud seguía siendo terrible.

Por otro lado, el empleado masculino fue muy amable y cortés, y hasta pudo hablar un poco de coreano, lo cual fue un gran contraste con el trato de las empleadas femeninas.

Debido a las empleadas femeninas, mi deseo de comprar algo disminuyó considerablemente. Cuando estaba en la caja, pagué con mi tarjeta, la guardé en mi billetera, y me dijeron de manera molesta que tomara mis productos rápidamente y me apartara. Si tratan a los clientes de esa manera, no deberían trabajar aquí. Debido a ustedes, mi viaje a España ha sido muy desagradable y me ha dejado una sensación muy mala. (Es la empleada femenina que llevaba un suéter rojo cuando visité a las 8 PM el...

Let me share an incident with you all that happened on my last day in Barcelona. This event really 'completed' my journey beautifully. I accidentally dropped a few hundred Euros in a small, tiny zip plastic bag (about the size of a small pocket tissue) without even noticing. It happened in one of the very popular olive product shops (La chinata) which was so busy. Despite the high crowd flow, the cashier came up to me and asked if I had lost my money. I didn’t even know until she showed it to me! I was so grateful for her kind act. I had been told numerous times to be very cautious of pickpockets and thieves in Barcelona.

Besides, the products that I bought ranging from skincare to olive oil are so good quality and...