I have been shopping here ever since I moved to Anchorage 9 years ago. They have stunning items and displays which have driven me to come back again and again and spend hundreds, if not thousands, of dollars here over the years. Despite, the beautiful displays, they unfortunately do not take the same pride in their people skills or customer service. Nor do they have any detectable degree of appreciation, gratitude, or mutual respect towards you as the customer. All the years I have shopped here, I have come across 2 friendly, welcoming, professional and helpful employees (whom enhanced the experience). The rest of the time, there is this almost condescending attitude of superiority towards you as the customer like your money doesn't spend the same or like you are of lesser importance because you do not have affiliation with the owner (who cares!). It is so bad that it completely diminishes the fun of going in there and leaves you as the customer feeling angry and in a worse mood than when you arrived. Today we had an item to exchange. One girl who helped us was very sweet, but when we asked for an additional sevice from her (respectfully) two individuals who worked there were across the register from us and immediately began clearly talking trash about us as the PAYING CUSTOMERS... the people who help this store to thrive. I just do not understand the bad attitude, levels of unprofessionalism, immaturity, and extremely poor customer service towards those who are helping to keep their doors open. It will certainly get me to think twice about coming back... which is so disappointing that such an aesthetically lovely place is ran...
Read morePerfect Boutique for gifts! Betsy and Haylee are the perfect staff members to assist you with your shopping, thank you for your assistance always! Merchandised with style and stocked with Free People apparel. Decor for home and sweet children’s section. Jewelry and blankets and beautiful robes including pj sets for all seasons. The buyers and merchandisers combine the boutique with a sweet cozy and charming style to choose from. The staff had a sweet birthday for the shop cat, so sweet, the entire staff showed up w tshirts in honor of the day, cupcakes and beverages with a proper cake and birthday song. Many gifts received for the adopted cat who...
Read moreStore was not what my husband (64) and I (62) were expecting, we were all set to buy antiques . We'd been looking forward to going for some time. This was the week before Christmas Upon our entrance not one time were we greeted or asked could we be helped. We were however, followed( closely)throughout the lower half of the store. Not seeing ANYTHING worth the extraordinary high prices, we decided to leave, here again we were never acknowledged. Needless to say we won't be wasting our time...
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