Aspen Sports - Cooper St — Local services in Aspen

I had an incredibly disappointing experience at Aspen Sports due to a rude, unprofessional, and completely unhelpful salesperson. From the moment I walked in, they made me feel unwelcome, showing zero interest in assisting me and responding to my questions with dismissiveness and attitude.

Customer service is nonexistent here. Instead of offering guidance, this salesperson acted as if I was inconveniencing them by simply trying to make a purchase. Their behavior was inappropriate and unacceptable for a business that relies on customers.

If the owner values their business, they should seriously reconsider keeping employees who drive customers away. There are plenty of ski shops with friendly, knowledgeable staff—I strongly recommend shopping elsewhere to avoid the same...

I'll save you some time and probably some cash. If you're shopping for winter gear for your family, and not a $5000 ski outfit on your millionaire Aspen boyfriend's credit card, this is your best bet. I think folks are playing games with the review sites b/c this should be near the top of the list for most people's situations. There are other good stores too where we found certain ski accessories we preferred, but Aspen Sports has the best overall selection at reasonable pricing. Staff was also very supportive during start...

Aspen Sports has been a fixture in Aspen just after I arrived 52 years ago. They always have and I’m sure will continue to have the top staff to address any winter sports need. I’ve been a pro for over 25 years and now being retired I need good current advice on equipment. Bruce Ross and Jack worked diligently on getting a good fit on my new boot purchase. They made sure I was satisfied with my boot fit or return to get it right. If you’re in the market for new boots these two people are the...