The Georgia Freight Depot — Local services in Atlanta

The space is wonderful- however the staff was subpar when it comes to customer service. I had a meeting with Brittany Gunter to discuss using the GA Freight Depot as a Wedding/Ceremony Site for December 31st. Brittany was late to our appointment and it was clear that she was distracted the entire time. I understand that they are busy with events all over the downtown area- however, I am in the wedding industry and Customer Service is of the utmost importance. During our consultation, she neglected to even show us the property- we explored some of it while we waited on her to arrive. In addition to not showing us the space, she was on her phone the majority of the time, talking to other employees as if we weren't eve there and she also neglected to inform me until I was sitting face to face with her, that they REQUIRE alcohol if you want to book a Saturday wedding. When I told her that we weren't interested in having alcohol due to personal conviction as well as budget, she basically dismissed us from that point on, stating 'this wasn't the venue for us'. She also told us that this is Distinctive Catering & Events "Cash Cow" and that basically if you weren't willing to fork out $100++ a person, they weren't interested in having you as a bride. She also cut our consultation short "because she had another meeting in ten minutes". I then saw her leaving the venue more than 10 minutes later- she just decided that she was no longer interested in talking with us. Needless to say- We will never even so much as recommend this venue or this 'wedding planner'. The staff (With the exception of one lady who was very cordial) is rude and not at all concerned about customer service. Don't waste your time- There are other industrial looking...

I attended the Family Food Festival held Sunday, June 16th. I was one of their handicapped guest. Apparently, the event planners didn't give any considerations for attendance of handicapped people. Accessibility was a struggle throughout the entire event. Upon arrival, since this building had not been updated with the new standard sizes doors, there was a struggle to get the second door open for wheelchairs, etc. to enter. Several areas of the main floor's set-up didn't allocate ample space to maneuver in a crowded environment. Also, there should have been some requirements implemented for the participants providing food & drinks regarding the amount of the sample to be distributed per guest, because some provided more to some guest than to other guest in the same line. The majority of the tables used a standard half oz. or one oz. serving container. Some of them gave me a full container and some gave me barely enough to cover the bottom of the container, which was unfair. The organizer should have had the amount to be served as a stipulation of the registration; therefore, advising how much to be provided & distributed to accommodate this event. Otherwise,...

I attended a conference called Time to Plow on 11/14. The building itself is lovely, once you actually find it. If you drive after dark, good luck! Uber/Lyft couldn't find it, and GPS doesn't recognize the address. It was only because we saw so many people lined up at the parking lot that we found it. Throughout the 3+ hour conference, the MARTA trains were arriving and departing. Besides the noise, a fair amount of fuel fumes permeated the venue. All I could think was how awful it must be for wedding receptions...to pay all that money and then have to breathe in and smell horrible fumes...