Hobby Lobby — Local services in Augusta

I went with my boyfriend to get supplies for decorating phone cases and doing crafts for a date night, looking for things such as beads, clay, charms etc., and at one point when I was ready to count the total of my items to make sure I had enough money (I brought cash as I’m a minor and don’t often use a card) my boyfriend brought attention to the fact that the workers were talking about me. First, as I was kneeling down with my calculator app open to add up prices, a worker supposedly glared down at me as she walked by and proceeded to whisper something to another and began laughing. I originally thought they were just joking about how I had to use a calculator to add everything up, but then the second worker started passing by the aisle several times. Back and forth, staring intensely every time. It made me quite uncomfortable. Then a man with a splint on his arm walked by us and said “How are you?,” which was a little strange, then he started a random conversation with another shopper at the edge of the aisle where we were. Here my boyfriend was already saying he was probably a manager. Come later we see the same man walking out of the back room holding boxes with no splint and a name tag. We hadn’t done anything? At first I laughed it off, but once it got to that point I didn’t feel comfortable. I almost went up to the worker that was stalking us and asked what her problem was and offer to have her search my bag, but ultimately I didn’t want to cause any more of a fuss. Once I looked and saw that they had no phone cases, I put back most of my basket, but their eyes were still on us whenever possible. I understand having concern about shoplifters (or whatever they thought was going on), but I felt a little harassed with their behavior—and although I know it wasn’t personal—pretty insulted. Other than this, the prices were cheap for things I wouldn’t imagine to be so low, and there was a great selection to choose from for crafting or decor, but regarding the environment I did not feel...

Worst experience today manager told a customer she can take my spot in line because another cashier had problems with the other register when I've already been waiting in the line I chose to wait in. Instead she should have had someone else open up a register and finish helping the other customer not telling another customer who had to wait as well that they are less important and they need give up their place in line in the line that I chose so she can get someone else out of the store . That's poor customer service and management . What makes it worse is that the sections of registers are broken into two parts of the store one section on the left and the other on the right and you take someone from the left registers and tell them to get in front of people on the right. This is the first time this had ever happened to me any where the manager is the lady with red hair in the picture. I guess this is why I usually prefer to shop at micheals because I always get better customer service. The cashier danielle displayed awesome customer service maybe management needs to learn...

My mother and I went in to the store on Monday and they were having great discounts on a lot of items. I am getting married in September and went on the hunt for decorations, wedding favors, etc. I found lots of items that we're 80% off. I also found a sign in the wedding aisle that said 50% off his and her merchandise. So I proceeded to get the items I liked from the brand. We went to check out and found that the cashier hadn't put in the discount for the his and her items. He said that they shouldn't be discounted, that was last week's deal. I told him about the sign and he went to check. He came back and told us that the sign shouldn't be there but he is going to honor the discount. He didn't have to honor it and I would've understood if he didn't. Mistakes happen, it's a big store. Signs are bound to be missed. Absolutely wonderful customer service. I was very happy with my purchase and the level of customer service I was given. I will...