Bye Bye Chicago — Local services in Chicago

I first walked in to get some T-shirts for the kids to take home. I saw that their prices were a little high so I walked next-door and purchased the T-shirts from a very friendly man at the souvenir shop next-door. I came back because I was going to buy myself a sweatshirt that I had seen even though it was a little pricey. When I asked for a larger size from the rack above the lower rack, one of the ladies asked her coworker in Spanish what size do you need? Her response was Gorda. I am a white woman but I do speak a little Spanish. When I confronted them on what they said, they looked like two idiots in the headlights. I asked them what they said and they both stumbled over a response denying what I heard. I walked out… I’ve never been so taken aback by someone’s ignorance and stupidity. These ladies seriously need to be fired or held accountable for their actions. The owner should have a secret shopper come in to see who they’ve hired and the lack of professionalism and kindness that they possess. Even a one star...

If there a way to give a negative 5 stars, I would do it. My fiance and I stopped by this establishment to pick up a souvenir for our granddaughter. An individual named Carl, who I later found out (to my disbelief) is the manager, stood stoically and unhelpfully behind a register as we attempted to find a shirt in the right size. When my fiance asked if Carl knew about the sizing of an item, he replied abruptly "No". As I returned a shirt to the rack, Carl stalked over and, nearly grabbing it out of my hand, slammed it back onto the display in a surly and almost violent fashion, frightening my fiance. Only then did he utter an inquiry as to whether we needed help, however, we were already on our way out after his churlish display. Avoid this establishment. Go elsewhere for...

Shirts are poor quality they shrink after washing them by about 10%. Some staff are untrustworthy they attempted to charge me for a broken magnet piece after THEIR employee was the one who dropped it even though I was standing on the opposite side from where the piece fell, and they don’t do refunds go figure since they know the quality of their clothes is trash that’s why they have that policy, but don’t take my word for it go buy some and be disappointed...