Burlington — Local services in Colonial Heights

Burlington Coat Factory Colonial Heights, Virginia Memorial Day weekend I'd like to start with the outside of the building. The building and signage is in very good repair and intact. The parking lot was clean with ample parking spaces to include accessible parking. The front of the stores sidewalk area was "swept", nice, clean and without debris. The entrance was clear and clean, with "now hiring" signage. The store had a number of baskets/shopping carts available for use. The store was well organized, neat and clean. On a scale of 1 to 10 I would have given it an 8. There was about 50 consumers. There were some areas in the back of the store that were partitioned.I don't recall seeing staff on the floor. I do remember the checkout line being shorter than I've seen prior. I waited in line about 2-3 minutes. When I checked out, the cashier was very pleasant. She greeted me and asked how I wanted my items bagged. She Offered to sign me up for rewards, I declined. Upon leaving, I explained I parked my car a few stores downand that I needed to walk to get my car. I said i had to leave my packages until I retrieved my car. She said she would wait by my shipping cart. I drove up and she was outside waiting for me with my bags. I screamed, and the best customer service award guys to.. that was above beyond awesome customer service. I was overwhelmed at the awesome customer service her name was Sharee. I think that she should be recognized for that and I just wanted to say ultimately that I had a really great experience at the Colonial Heights Burlington Coat Factory on...

On Friday December 1, 2017, I came into this store to buy a charger for my phone on my lunch break. I was in disarray because I’m from a different part of Virginia, I was only in the area for that day to cover another location with my job, and my phone had went completely dead. As I had made my purchase I asked the cashier if she knew how to get back to Conduit Street, I knew that’s where I had to go to get back to work. She said no she didn’t but she asked a couple of other people, and at this time an Angel appeared and asked what I needed, and I explained to her that I was in the area working and my phone had went dead and my charger in the car didn’t work, and that I needed the gps on the phone to get back to work. She quickly asked me what type of phone did I have. Fortunately we had the same type of phone, she took me into the office and charged my phone for me. At that point I was able to text my superiors to let them know what happened and that I was on my way. She really went out of her way to help me and I really appreciate it. I don’t know her name, I’m sure she was the Store Manager, but that day she was my Angel...

TyJuana...

I just walked in about 10 minutes before closing on 9/23/20, to buy some puppy pads. I normally come here to buy my puppy pads because it's a competitive price.

a Caucasian lady and a tall African American guy greeted me and tried to force me to put on a mask.

I told them I had a health condition and I proceeded to go get my puppy pads.

The lady told me okay, but when I come to check out I will need to put on a mask.

I turned right back around and told them I will keep my money and that I hope they have a good night.

The mask doesn't even...