Brooks Tower Residences — Local services in Denver

Great views. Proximity to entertainment and restaurants. But, elevators are often broken and slow. Very possible it is a fire hazard living there? The laundry room was promised to be working and is now 6 months past due and counting. Maintenance is not thought out. They half heartedly clean the worn out carpets so infrequently it is a waste of time. They high speed buff and or mop the vinyl tile occasionally by the garage elevators so the dirt shines a little. Why not scrub it and add some wax finish? The rolling carts that you check out to retrieve your groceries from the garage are old, dirty and some are broken. Then they will randomly make you leave your id to check out a broken cart after loaning it to you previously dozens of times without a id. The gym is clean but dated. They recently “updated” the lobby furniture by buying another buildings cast offs. You get the feeling that the building is broke and...

Just awful. Stayed here, 7 weeks, in an AirBnB and nothing but issues.

No water for a week. Different week we had no heat or hot water. Host said CenturyLink won't upgrade their building, so 5-7mb download is all you get....IF that even works. This was probably the most frustrating thing as we work from home. The amenities were always locked up. The pool table was closed off and it looked like a storage room. The lady & man that have the afternoon/evening/overnight shift were amazing. The day lady was God awful.

We are digital nomads and travel from city to city and see a lot of different things, so our expectations are low. This stay was just insane, felt bad for the hosts, but we would never considered coming back to this building.

Mountain side...

Building itself is really nice, but it's filled with rude tenants. Haven't been able to sleep for months as people slam their doors constantly. Management of the building does not care, and I have had to involve Denver Police Department. Also, there hasn't been a laundry room available for OVER 6 MONTHS now. Management charges to have your laundry picked up and washed by a third party company and isn't responsible for lost items. It's pretty disgusting not being able to do your laundry at all. Definitely not something I expected in a building with...