Ross Dress for Less — Local services in Denver

I just moved to Denver 8 months ago I always come to this location but today I came to bring a rug bag and not one tag was tore off the bottom of the rug was a little dirty I didn’t notice it I brought it on the 9 th of September and I had n my cat for week to return it but today the manager Jocelyn she said she not obligated to give me her last name she so rude she seemed as she had the worst day she talking to her co worker need she gave me the credit in the card I wanted back but the way this women treated me had me do uncomfortable I will never go back and also I was shaking I didn’t understand why she was so angry and why she handling me and such a manner u was trying to talk she would talk over me this lady was so dismissive with me I started asking myself do I ni her I didn’t understand how someone could have douch anger towards me and I came to her establishment to return to n I’m a good customer I will be calling to see who is above her since she way the manager on sep 17 2025 at 2:16 also her sales person Arianna was also rude she is the one that called her manager over she would not look at me she turned towards me n honestly I couldn’t explain it sleds you was there the was these ladies behave was in acceptable I felt very uncomfortable and foolish for coming to there establishment to get treated like that i hope that fo loose there job or at lest the store look st the footage of how was treated by there employees regardless of its just Ross customer services should be kind and respectful at all times that what there paid for yo fo your job and be kind if the customer is kind not be dismissive and...

The merchandise and store are pretty well stocked and organized. Security is good. My problem is with the checkout cashiers. Why are they in such a hurry they are rude? I was not greeted with an hello. I asked a question and she curtly said NO! Couldn’t she say “sorry, no”? We bag our own purchases now yet she pushed me out like a criminal and not a paying customer. My receipt had not even printed yet when the cashier called the next customer. I refused to leave the checkout line until my wallet was safely in my pocket and I had time to put my merchandise into my backpack and securely zip it before moving. So she literally shoved me and my purchases out of the way like I was an inconvenience and not a customer. This is 16th street and I’m a 55yo female alone. She really expected me to move to the street with my wallet in hand and purchases in my arms? What is wrong with management at this store that they demand the cashiers shove customers out of line before the receipt is even printed? Those cashiers must make a huge bonus to ring us up so fast they treat customers poorly. There are plenty of other cashier jobs out there where management does not demand cashiers force old women into the street with wallets in their hands and unsecured merchandise. If the cashier said hello and gave me 60 seconds to bag my items I would give this store a 5. The cashier ruined the entire experience and I saw all of them calling the next customer before finishing with the...

5:56PM July 25th, 2024 Was in Store An VIKA refused to assist an "Disabled Customer" with footage which was bundled with *security anti-theft tag (Which Prevented Me From Trying On Either Right or Left Shoes. She was not accomidating at all was smirking an laughing the whole time. VERY SAD THEY HIRE SUCH DISRESPECTFUL EMPLOYEES. SHE CLAIMED SHE WAS STORE MANAGER. PLEASE (SHARE THIS REVIEW) ROSS CORPORATE SHOULD PAY ATTENTION AN REQUIRE THEIR STAFF TO BE CONSIDERATE AN NOT BE RUDE AND DISRESPECTFUL TO DISABLED SINGLE WHITE MALES.

2 years ago: Very rarely, Will I post an negative review. However, today "MoMo" was on duty and was Very Dude an Disrespectful (towards to me). When I requested to speak to an manager. (She shows up). I then insist "that I speak to her boss" (Bob appears) Moore then proceeds to tell an speak outright lies about (her) an completely different made up event to cover her (backside). After, (Bob) finished listing to her lies. He turn to me and says that there is no reason to look back thru the Camera Survalence System. I explained, "that MoMo was completely *fabricating her version of what (she) stated to her "Supervisor". I then several people "security" show up. Companies "such as (Ross) need to ensure an positive experience for all customers. I HOPE YOU (READING THIS) THAT IF YOU COME TO ROSS DO NOT CROSS PATHS WITH EITHER OF THESE STAFF MEMBERS AT THE 16TH...