Overland Sheepskin Co. — Local services in Durango

Have purchased a few things from Overland (online) in the past and when I saw the store, decided to pop in. There is a coat, online, that I have had my eye on so thought I'd try it on to see how it fit.

When I walked in, I was immediately greeted by a person who sized me up and then indicated where the sale items were. She further commented that I can try anything on because it's fun to come into stores like this and try things on. ??? I didn't feel like I was dressed shabbily and I was freshly showered so was a bit taken aback by the comments. Perhaps, that is the way they make their sales, some kind of reverse psychology to make a person feel inferior so that they'll get mad enough and purchase something???

Needless to say, I didn't try on the coat and made my way out of the store. After that experience, I have a bit of a bad taste in my mouth...

I’ve been a routine customer at Overland ( 10+ years) from when I lived locally to now a visitor of the area. Never feeling pressured to buy or felt a vibe that I didn’t belong. With that said, really happy with my latest visit and getting to know Gina ( team member ). The item my wife and I were looking for was only available to order online but still left with a couple items and wishing there was an Overland closer to me.

*4 stars as the lower priced furs are sourced from China, not Italy as our previous purchases were sourced from, along with being...

I drove all the way from Albuquerque, NM in hopes to find some suggested merchandise. While browsing, the sales associate followed my mother, daughter and I as we tried to shop. We felt very discriminated to where our shopping experience was beginning to be very uncomfortable. Then, she actually followed us out the door as we left! We noticed a couple of ladies entered after us, and she didn't bother to escort them around the store. Very disappointed. Management should be aware of how their associates treat customers. This turns away...