Very unhappy with lost shipping trip there, when found out & discovered HOW they NO LONGER SELL IN STORE OR AVAIL/OFFER/OR EVEN SELL THEIR COUNTING IN THESE SIZES XXL OR 3X ONLY-WHICH INCLUDES MEN, & WOMENS SIZED CLOTHING!!! IN THEIR PAST YEARS OF SALES THEY'VE ALWAYS OFFERED & BEEN MADE READILY AVAILABLE IN THEIR MEN & WOMEN'S XXL SIZES... GREAT OPTIONS 4 EVERY SIZED GUEST, EACH CUSTOMER WHOM WERE HOLLISTER CLTHING LOVERS, SHOPPING ENTHUSIASTS...MOST WHOM HAPPILY BECAME VAST QUANTITY OF THEIR REVENUE THRU MANY NUMEROUS RETURNED & REPEAT SALES/SHOPPING TRIPS WITHIN THEIR HOLLISTER FRANCHISE CORPORATION STORES. THEY ARE NOT MEETING THE NEEDS OF EACH/EVERY/& ALL SIZED HOLLISTER GUESTS/& CUSTOMERS NEEDS!!! HOLLISTER CUSTOMERS COME IN ALL TYPES/SHAPES/COLORS AND SIZES!!! THIS IS DISCRIMINATION, AND REALLY, WHAT KIND OF MESSAGE ARE THEY TRYING TO PORTRAY AMIDST THE YOUNG & IMPRESSIONABLE YOUTH WHO CONTRIBUTE ALSO AS HOLLISTER GUESTS/CUSTOMERS??!!?? VERY DISAPPOINTED, AND QUITE DISHEARTENING IN THIS DAY AND AGE OF ACCEPTANCE TO SEE THIS TYPE OF SIZE DISCRIMINATION AND EXCLUSION FROM OUR ONCE BELOVED HOLLISTER CORPORATION??!!??
I DO NOT, & WILL NEVER BE ONE WHOM PROMOTES, NOR PARTICIPATES IN SUCH DISPICABLE ACTS OF QUITE BLATENT, & APPARENTLY OBVIOUS METHODS OF BODY SHAMING, & SIZE DISCRIMINATION, OR DEPLETION OF ONE'S SELF WORTH/SELF ESTEEM TOWARDS EVEN ONE SINGLE HUMAN BEING THT RESIDES THIS PLANET, THT WE ALL SHARE & LIVE UPON EQUALLY, YET UNIQUELY DIFFERENT BUT UNITED AS WE ARE ALL SPECIAL INTELLIGENT EMOTIONAL SEPARATE BEINGS AS KNOWN BY & UNIFORMLY CALLED THE...
Read moreI went there for EXCHANGE in-store because I would like them before thanksgiving and it wouldn’t arrive if I do it online. I mentioned it twice to the cashier then he gave us a receipt with no instructions, I was super confused and have to asked ‘do I just go pick it out?’ I found out later he did in fact did not put exchange on my order but rather RETURN. One of the girl employee was really helpful, helping us find stuff, but the other girl that help us check out wasn’t. I explained the situation, and she just said ‘this was employee fault’ and did nothing about it. We left without an exchange nor our stuff. I love the store but customer...
Read moreI love Hollister but recently their customer service has been trash. I came by 2 times this week and both times I had to stand at the cash register for 10 minutes before I was noticed. and its not that there's no workers, because 2-3 of them came up after I had to wait forever. your associates let other customers cut in front of me, there is no line order. they do not make eye contact or say "I can help whoever's next" they don't communicate. they don't say goodbye thank you for shopping with us. they are rude teenagers working...
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