Sunwest Bank — Local services in Flagstaff

I am updating this one star because employees that work there are so great.

This was formerly First State Bank - which was locally owned. Sunwest took them over and since then things have gone downhill. While some of the old staff remained, new policies and fees were implemented. Sunwest won't even allow their staff to perform notary services for their clients. Additionally Sunwest has implemented a very low security, non-user friendly, on-line banking site. They also tried to charge me about $2300 just to renew my home equity line of credit. It's a shame that this bad corporation replaced a locally owned bank. I am looking around for a better bank. Bank of America and Wells Fargo...

Sunwest in downtown Flagstaff is wonderful. They really take good care of their clients. I make deposits regularly for the company I work for, and every time I walk into the branch I am greeted with a smile and welcome in. Each teller takes time to make sure my transactions are done right. Dustin Moore is an excellent branch manager and he is easily accessible unlike your big corp banks. Thank you...

In bank, in person, service is of good quality, with friendly and knowledgeable staff. However, online services offered and call service is rather limited and frustrating at times. This is definitely a bank to prefer for its local (and regional) community basis, rather than its robust online and international...