Dream World Gift Shop — Local services in Four Corners

BUYERS BEWARE - SCAMMER

We visited the shop as we stayed around the area on vacation. Based on Yelp review, we chose this store out of many others. The store has decent amount of souvenirs and we enjoyed our shopping. The cashier, an older gentleman was friendly during our check out transaction and was chatting with us, and after completing the transaction, gave us a coupon for future visit and 2 free pens. We walked out of the store thinking nothing of it and headed to our next destination.

Upon returning home, we then realized we were over charged by 3 extra shirts that ended up costing us additional $30+ that we did NOT purchase. Looking at the receipt later, the man scanned three different shirts an additional time in between other items we purchased. In addition, the man has the computer screen in front him where he can see the exact items scanned. Thus, it's not an accident where the 3 items were repeatedly scanned. This was an attempt to disguise the extra items from showing up repeatedly on the receipt if you don't pay close attention up front.

The friendly chatter, the coupons and free pens are an attempt at distracting the customer as they know not many tourists would and can go back to request a refund. Further, we realized the receipt printed "No Refund", and this was no where posted in the store, nor mentioned during check out. Even if we do go back and confront the employee, there is no refund nor anyway to prove this dishonest practice.

This is disappointing, so buyers beware, confirm each of your transactions BEFORE payment if you choose to shop at...

I have been coming up to Disney since the 70's and have been through any of different gift shop in the area. Yes I bought things at Disney as well , because you are trapped and in the monet. I usually and most aways stay on Disney property, but this time we had a group of seven people and found a nice condo with 3 bedroom on 1-92. My wife and I went out this morning in search of some Disney t-shirts and gifts and came across Dream World Gift Shop and 1-92 about one mile from our resort. Driving up on it we didn't have big expetattions because we all know they are very disorganized and usually have a strong smell about them. That all change in a instant after walking through the front door we felt that we were in a nice department store. The selection of merchandise was great and very well presented and most organized then I have ever seen in a gift shop on 1-92 anytime. I meet a staff member and then the store manger to tell them about our expericnce and found that she drives over 45 minutes to work each day only because she loves her job and that she does well. Her employees deserve a compliment as well and store store work as one well oil machine and have respect for one and other, but no one comes before there GUESTS!!! You have to go visit this gift shop!! Mr. Gary Catronio from...

I visited this Disney theme gift shop with my young kiddos, hoping to enjoy browsing the cute merchandise. While they had an interesting / cute selection of items, I was quite disappointed with the state of their restroom facilities. As a parent with a baby, I found it inconvenient that there was no changing table available, making it difficult to attend to my baby’s needs.

Furthermore, the overall cleanliness of the bathroom was lacking, which made our visit less enjoyable. When I mentioned these concerns to a staff member at the front, her response was unhelpful and unprofessional, quote “okay and that’s a public restroom got you”.

Unfortunately, this experience left me hesitant to return to this store in the future. I hope the management considers addressing these issues to ensure a more family-friendly and comfortable environment for their customers...