Boot Barn — Local services in Indianapolis

Superb selection, great quality, but pricey. I don't have a problem with expensive clothing, but I am also not going to pay exorbitant price for something I m going to wear once in a while. I wish they had some mid range options on the boots. But I will returned for a set of work boots I really liked...that is worth the price. When looking for a hat and they were out of my size the attendant response to the question of when or off they were getting more was, "I don't know.," And they returned to their work ignoring us. I don't mind them not knowing, it was the dismissive attitude...

I went to shop for boots. Friendly, helpful staff on hand to help w/assuring proper fit & price checking. Customers are left to shop on their own, which I appreciate. Good lighting throughout store. Plenty of parking in the shopping center lot. Store was busy, but checkers handled it well w/o showing frustration. Shoppers of all types & age categories. Only issue I could see was that there wasn't much room to maneuver around the tables & racks of clothing. Overall positive shopping experience for less than a week...

I had the pleasure of meeting Cierra at the Florence KY location, when she was nice enough to help them out when they were in need. I came in with a return and Cierra was very knowledgeable about returns, and Boot Barn in general, since it was my first time purchasing boots from the company. She was so kind and made the process so easy. I really enjoyed the chat we had and she even explained their rewards program in detail. I appreciate her being so kind and taking the time out of her busy day to help me....