Mucky Duck Pub — Restaurant in Indianapolis

I am very disappointed in the way our party was treated at the end of the evening tonight. We brought a large party of 20+ people after a wedding this evening and spent several hours at Mucky Ducks, and we also spent several hundred dollars on food and drinks. We treated the staff kindly and tipped them well. About 3 minutes before closing, when only about 10 of us were left, the groom was served 7 shots at the inside bar, but not given any way to transport them to the party on the patio. And then he almost immediately was not permitted to head out toward the patio. So he waited with the shots at the bar, until our party was being shoved toward the door by the "security" staff. And then because the folks in our party stopped to take their shots, the head of "security", a white guy in a striped sweater, repeatedly threatened that he was going to get the cop sitting outside. And then proceeded to go to the cop's car.

I'm am an adult woman, 34 years old. I'm a classy professional type. I was in a floor-length dress, and my friend - the bride - was wearing her veil. There was no question that our party was not some group of troublemakers. And I can say with certainty that no one has ever put their hands on me inside a bar until tonight. I was later told that it was because your bar can lose your liquor license if anyone is found to be inside the bar past 3:00. But I actually am aware of the liquor licensing laws because I used to serve. So I want to suggest that you brush your staff up on the liquor laws in our state, and also that you help them with customer service techniques and when not to put their hands on patrons. There was literally only one security person who kept a level head and was respectful...and there were two men put their hands on me personally. When my friend, the bride, asked to speak to the manager, a black man in a black t-shirt said he was the manager and then slammed and locked the door in her face. I've honestly never seen staff at any establishment treat their guests so poorly.

I was threatened by the "head of security" as he was getting in his girlfriend's car that I wasn't allowed back in the bar - not because I have actually done anything wrong at this point, of course, but simply because he seems to want to feel superior for some reason. So I want to ensure you that his threat will be a promise kept by me. And I would also discourage other folks from planning a group function at this bar for sure, at a minimum until further training can be provided to the staff. I have attached a copy of the liquor laws from the state website to make it easier for you to reference with your staff.

It is my understanding from speaking to your staff that you are working to improve the class of guests that visit your establishment, so I hope that you will take these comments seriously. I also would suggest that treating the exact level of clients that you hope to attract as if they were trash is not a good way to maintain any level of decent patrons. When a group made up of primarily local business owners, but also high-level management and military are manhandled and treated poorly, you can rest assured that we will take our hard-earned money elsewhere...

THIS IS NOT A REAL PUB MORE OF A TIKI VIBE . I don’t post reviews often unless a business could use It constructively this is my second time visiting mucky duck. Upon arriving around 2 there were maybe about ten people. After waiting 5 mins or so the server/bartender (who was friendly) questioned my ID since it seemed a little flimsy. I assume that’s good to look our for the business which is fine but a little off putting to start the day the manager checked the ID and I was in the clear. Took quite a while to get a beer but luckily it came. The spicy cheese curds (or anything fried) are definitely overdone quite a bit. But it wasn’t too bad. But how long I had to wait for beer/food (put in an order) took quite a long time. So did the service to turn around a small pizza and cheese curds. Took about 35mins to get my Food from order. When I was offered my napkins and plate, the manager grabbed my personal item and moved it himself (which is really not ok considering covid nor without asking) The chicken bbq pizza wasn’t too great. Chicken was rubbery and overdone. Dough was undercooked unfortunately. And just didn’t donor for me. I’m a patient person so I didn’t cause trouble sending it back though I should have.

Between the service, rough food, and lack of timely ness for a bar thats barley a quarter full during this lunch of sorts I figured it would be more manageable. Cleanliness would be better but you can tell they are aware and work on it. I did give a tip for service though I had to walk from my table to the bar for my check which happens time to time, I tipped what I was thought fair and I can tell the bartender/ server was insulted and received quite a glare while I was finishing my beer.

As I’m writing this review I’ve seen the manager drinking on the job, sitting down paying less attention to customers (not just myself) and clearly pays minor attention to certain actions. Such as adding servers for time saving sake, (it took quite a while to make that issue right) since the bar is slowly getting more crowded.

Personally this is me being nice and should be a bar rescue if you were a true pub. I hope this review generates more positivity in the environment because they are very basic fixes. I hope this will be taken constructively and efficiently to improve the potential of what mucky duck...

AWESOME! Really great environment definitely safe and secure. They have plenty of bouncers so there's hardly ever fight.

I've been going here for four years ever since I turned 21. The food is really good and the service is really good too, sometimes you have to wait but that's reasonable especially when it's really packed or if they're short on staff. The beer is always cold and very good tasting, and if there's ever a problem with anything they always do the best to fix the situation.

Yes they do have a dress code and that's reasonable and definitely makes the place a nicer and more reasonable bar. It helps reduce a lot of fights. I come here three or four times a week especially Fridays and Saturdays and I have to say ever since they've upped their game, fights are very rare, maybe once a every couple of months or so. So, I definitely feel safe bringing my wife here more often than I used to.

This bar even host events they just had two different Indy cars up here not too long ago and I think they're supposed to have the Clydesdale horses coming tonight. They even host charity events and class reunions. I'm pretty sure they'll even do a family reunion for those over 21 of course.

The food is delicious and they have a great selection to choose from. Yeah it is mostly typical bar food but it's definitely better than any of the other bars I've been to and ate at. They have a great dance floor and a huge outside patio right on a lake, where you can smoke. This bar definitely does not disappoint and it pleases every crowd by far. Also, to boot they even have karaoke on Fridays which is awesome.

Everyone's really polite, sometimes it's fast-paced but that's just how it is when you're busy they really try to make you smile that's for sure and if they can't do it then no other bar can. I honestly wish there were more stars to give but unfortunately there are only five and they have earned every last...