Equipment is decent, but many repairs need to be made. There’s a sauna, not really hot but works. Seems like the staff have taken more care to keep everything clean. Not the cleanest gym I’ve been in but not the worst.
The showers need work, some parts are just disconnected and broken and stalls are stained. Would benefit to go to tile showers vs plastic.
This gym would benefit from a dedicated deadlift barbell with more aggressive knurling.
Dumbbells go up to 100lbs and are in good condition minus weight numbering worn off a handful.
The benches are pretty beat up in the free weight section and a little wobbly with cracked seats.
The squat racks are nice with both classic and caged styles.
The grips on most of the pull up bars are taped and falling off, kinda annoying. Same with a lot of the rubber on the cable accessories. Cable machines could definitely use some silicone lubricant.
As far as the equipment variety 4/5 Equipment overall condition 3/5
Overall cleanliness 4/5 Showers/locker room condition 3/5
Childcare seems fine and the play accommodations are good.
The personal trainer seems on the money. The staff is overall friendly with the exception of an extremely disappointing approach to communicating a request.
Had a desk staff member inform me that children are not allowed in the locker rooms. I greeted the same employee on the way in yet he decided to wait until after I picked up my child and began to head down to the locker room.
I was drenched in sweat and confused as the same employee, manager, and other staff have never mentioned this before. I acknowledged the worker and requested to use the facilities and I will plan accordingly from now on. He denied that so I had to take my son to the only bathroom not in the locker rooms(or closed childcare center).
As I was washing my hands I realized I almost forgot my work gear, jacket, and clean clothes in the locker. I went down to gather my belongings and switch shoes to dry not soaked in sweat shoes. I was going to rinse my feet with a rag I carry when the same employee came into the locker room to tell me to leave. I began to become indignant after he threatened to cancel my membership.
I explained to him I needed to get my stuff and wanted to wash my feet & get dry socks on.
Whatever. I gathered my stuff and went upstairs. I asked to see the policy that he mentioned and he could not produce it. Then said it’s more of an insurance liability than a written policy.
I told him it wasn’t cool to tell me after my workout when he could have just given me a heads up on the way in. I asked why suddenly it’s a problem now and not all the other times. He said, “we’ve been discussing it and decided it’s an insurance liability.” I told him it was not discussed with me and short sighted to throw it at me now, at the most inconvenient time. He really didn’t care and was smirking at me, again not cool.
I told Koby if there was this rule it should be posted on the locker rooms or by the childcare. Granted I was frustrated with how this was handled, but after him already threatening to cancel my contract why hide that I was upset.
I asked for the manager’s name, Andrew, & he took a phone call. Still throwing out his smug smirk & indifferent expression.
All I wanted to do was clean up & get us home. There was so many other ways to approach this, like hey so you know from now on please be sure to shower before daycare time is over. Thanks for understanding have a nice night. They could have emailed or texted this policy. They could have provided a compromise & just let me put dry socks on. It sounds silly, but come on man.
Just unreasonable to threaten membership revocation over this and telling to me to leave or he’ll call the police. I’ll reach out to management to see if this can be amicably rectified.
*UPDATE * spoke with Andrew and the communication issue has been addressed so I have no problems. Andrew is pleasant and approachable. Appreciate him looking out for the...
Read moreThis gym has changed my life! I was a member since they opened back in 2017 and started working here 5 years ago in 2020 so I’m a bit bias but this is genuinely one of my favorite places on earth.
I had gone to a couple gyms before Fit Focus but was immediately blown away at how big the facility was and how much equipment is offered. Above all else, the gym community is something you don't find anywhere else. I was immediately introduced to dozens of people eager to help me learn and take me under their wing to become a better athlete. Ive met some of my best friends here. Everyone from athletes, beginners, men, woman, families and couples come in. Some everyday, some once a week, some only seasonally. But seeing everyone come in determined and leave (albeit a little out of breath) but smiling is why I come back everyday.
Watching people sign up, meet new friends and workout partners, and start building or growing their passion for health and fitness is honestly one of my favorite things.
It's a small family owned business and not a week goes by that I don't hear from the owners about how things are going and ways we can improve the gym for our members. They are eager to help the club grow and improve and have supported me through college and into my adult life.
I genuinely love this gym and if given the chance I know y'all will too! Come down and say hi and I'll...
Read moreGYM IS A NIGHTMARE. I have more own gym but I signed up just to use the sauna and specific machines/weights I don’t have.
first issue: My first day of using the gym no one told me upon signup that the sauna wasn’t functional and they had no date on when it would get fixed. I guess that’s on me for not checking the sauna before signing up. No biggie. This was a half year ago. Could be functional now.
The second issue: I usually only have time to go at night. The gym was SWAMPED. Again no biggie but the people that swamped it were all high school kids using it as a hang out spot. Just crowding the machines and fooling around.
The biggest and third issue: The gym is situated in Laconia. With Laconia comes homelessness and drug use. Every time I went there were homeless out in front, the parking garage, and parking garage stairway. I even saw a couple shooting up in the stairway. Not the gyms fault by any means but still….
I’m not from Laconia so this is shocking to me! If you are from Laconia this is probably like any other day of the week. For me that’s a HUGE PROBLEM. I ended my membership after a few days.
I recommend anyone to signup for Gilford Hills. None of the issues described above. Little but outdated but still a wonderful...
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