7-Eleven — Local services in Las Vegas

so they got rid of the riff raff outside, what about the ones inside the store?

having seen me regularly making high-dollar, low quantity purchases, i was treated like a criminal, asking me to wait at the counter when i requested to get hot water for my blueberry celestial tea, which i normally get, sometimes with said purchase.

over this request, i replied, "for acting like you have such strict standards about this place, why does the outside look like garbage?" -then the necessary, overcompensating reaction: the employees' (tall-ish black woman) standards seeme to be consistent with the dilapidation and "early abandoned" architecture style i was referring to; and i was verbally attacked and harassed by some street person making a purchase, who claimed to be a former employee (short white woman with an outdated hair style and talks too much) ..in a medieval act of heroism, she broke the arrow off her dying horse and charged me with it, little teeth blazing and all (or what was left of them).

after waiting an unusually long time for the clearly poorly skilled, employee to complete the customer's economy purchase of a single swisher sweet cigar no doubt to strip it of resources and alter its use just before her own mentality, the employee then traipsed over to the samovar, and in an arthirtic wrist move, pushed down the hot water lever and took a financial hit off her books for the eight ounces of hot water i was given and the 8.5 minutes it took her to complete (it was a 20-second task that required no skill, or professional assistance) -OH WAIT: she doesn't even own the store and gets paid hourly, so it didn't even effect her rickety scaffolding of a financial standing. she handled the whole situation so poorly, that the store would have actually made money giving me free hot water, had i done it myself, instead opting for ten times the cost because i couldn't be trusted aound empty paper cup dispensers, and 75 cents of bean water. -maybe she was protecting the free sugar packets 🤔

the entire time i was there, that street person verbally harassed me while the employee said and did nothing to discourage her, which got progressively worse and borderline violent, until i left.

〔 i won't mention the time they sent someone to check on me for stealing, with the subtlety of an andrew dice joke, while i was looking at starbucks drinks, -you know, the section where thieves don't meander aaaall the way back to? (crazy, 'cause i mentioned it, isn't it?) 〕

there are eight other 7-elevens in this neighborhood, for anyone to have to tolerate this sort of treatment.

come here with no expectations, you won't be disappointed -product, service, architectural, clientele, or otherwise. i shop here much less often. -in a constipated pinch-off...

I stopped in around 6:40pm on Monday August 4th and was helped by the rude lady at the counter whom was more worried about theft then any customer service once so ever. Seems to be pretty fitting with the way Vegas is going.

I’m sure theft is an issue, but I mean with the way she was treating people it isn’t the biggest issue at hand. Theft could be karma coming back to bite who knows.

I came in simply looking to purchase a fountain drink a “big gulp” some may say, when at the counter was very condescendingly told by the lady working “How do I know you not stealing, with the small brown bag in your hand?” Which I can understand her concern as I’m sure there may be an issue but with the way they treat people & they way the establishment is ran with cups kept behind the counter until purchase, which no mention of that from the rude employee until I made it all the way too and back from the fountain and asked where the cups were at.

Now perceiving this as a poorly cared for establishment as the worker can’t simply restock cups. I stand at the counter to finally purchase the drink I’d been chastised over “stealing” & I got asked if my name was Thomas which l gave her my full name so she’ll remember it & I suggest you save the hassle & not to go to this 7/11 maybe check out at any other establishment on Fremont which will have a little more class & service instead, if you need a big gulp try another 7/11 at least, and definitely try not to find out the rude ladies name behind the counter because I don’t know it and would never want to.

“Maybe a way to start some change at this 7/11 would be putting the worker whom was busting their ass outside of the property, taking out the garbage and I.M.O genuinely checking on someone’s safety whom was passed out in a car in the parking lot is more fitting to be in a customer facing position such as manger or cashier than who was at the counter, and would have the rude lady take out the trash & do parking enforcement.”

I also don’t look forward to seeing an automated 7/11 response about seeking more information on a bit.ly link save your breath, you should respond here on public forum & hold...

I was at El Cortez Casino last week on a Wednesday, and had a flat tire. My phone was down my laptop was out of touch so I walked over to 7-Eleven on Las Vegas Boulevard and Stewart to see if they had a tire inflator machine. What I witnessed and what I saw across the counter what's the most amazing thing I saw what looks like an angel mixed with every Beauty in the world, and her name was Angela. She offered her phone to a man who was a construction worker a good man, a decent man. I stepped over to where they have the slot machines and made my call to AAA. I was in awe. I gave phone back and all is good and AAA came and took care of everything. I saw her with her head down, I wanted to see if she was sad but I noticed that she was and has been praying silently for Everybody's Health and Welfare and this is what I've seen with my own eyes and there's no contesting it. She is a good woman, she's a great person and a wonderful human being and this is an asset 7-Eleven does not want to lose. This is the type of employee that makes a business grow, and makes me want to come back and make everything in the world a better place. This is not in the greatest area in the world but she makes it like Beverly Hills. I want to come in and get gas even if I don't have a vehicle. I went to get fuel here and buy food even if I'm not . I will contact and tell my friends from here to Pennsylvania to the Sea of Cortez to come because of Angela and because you hired her and she is wonderful. Thank you so much for your time. This woman this, woman of God is a great one and she deserves everything in the world. Thank you Angela, and...