Wow! This place blew me away with their superior customer service and extremely friendly and accommodating assistance. I'm from NYC and needed flowers delivered to an event the same night to a theatre in LA as a surprise, so the delivery part was tricky. But, Barbara who helped me from the beginning was so nice, patient, and kind gave me the best white glove service from start to finish by meticulously taking care of my orderes, sending me pictures of the arrangements to make sure I like them, and then personally delivered the flowers herself! Ohmigoodness! I've never received such exemplary service from a flower shop like this before. And, the pricing was very affordable and the flowers were beautiful! I wish they deliver flowers to NYC as I would order from them regularly. So, definitely and highly recommend this florist for all of your...
Read moreBarbara Barbara BARBARA!!!!!
I can’t tell you how much I appreciate you. It was my girlfriends birthday today and I had called and ordered flowers online from another florist. What a nightmare I had to call today to get an update only to find out that the flowers won’t be delivered until tomorrow. The idiot on the phone was telling me he can give me a 20 to 30% discount and I told him her birthday is today not tomorrow, so what will the discount do for me? Long story short I went on Google and found this florist and more importantly I found Barbara she saved my life. She was able to deliver the flowers in less than one hour and I greatly appreciate you. I hope whoever is reading this knows how much Barbara should be appreciate it. If Barbara is the owner, then you run one heck of an amazing business. Thank you Barbara I...
Read moreI sent the “succulent treasure” arrangement as a housewarming gift (local delivery). My son & daughter in law loved it and shared a beautiful photo of the arrangement, which looks as good as and perhaps better than the website photo. I’m so happy! It was risky not having a word of mouth recommendation. I found great reviews about Downtown Flowers and took the chance. I’m glad I did. I had found other places in my search that had beautiful photos on their website but the reviews revealed that the actual items delivered were not even close to what was shown in the photo. I’ve been fooled before so I’m skeptical from now on. Definitely thrilled that Downtown Flowers delivered what I expected and exceeded those...
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