Ortiz Flowers — Local services in Los Angeles

I want to thank Ortiz Flower shop (Monterey Park office) they are by far the best shop I have dealt with. I am from San Gabriel but currently live in Pennsylvania after retiring from the Army. Recently my mother passed and is buried at Resurrection Cemetery across the street from Ortiz Flowers remote shop. The gentleman I have dealt with name Beto, he has ensured my mother, mother in-law and grandmother in-law have received the best flower bouquets every date I asked him to deliver. If you are a military Veteran and away from home or even local and you need flowers delivered or for pick up Ortiz flowers will ensure you are taken care of. I used surrounding shops for many years and never got the treatment this shop has provided in the last year. Great Job Ortiz Flowers you have earned a...

If I can give no stars I would. we purchased many items for a funeral and they let us down. They were late on the delivery and we didn't even get what we ordered. They showed up delivering the items in the middle of the service and they didn't deliver everything we ordered. When we went back and asked for our money back for the undelivered items they said no. This makes me so angry especially when we needed these for a funeral! I can't believe someone runs a business like this! Will never purchase from them again and I suggest no one does. Bad customer service and don't follow through on deliveries. The location we went was 663...

Nice flowers, but most importantly : a very nice owner who protected us from two crazy junkies who where threatening my wife and family on the street in front of his shop ! Thanks again...and foreigners : avoid the whole downtown area...