Level One by Lagree — Local services in Miami Beach

I had been a returning client at this studio, run by her husband and Adela, and even purchased a full membership at one point because I genuinely enjoyed their classes. However, today’s experience was shocking and unacceptable.

Upon arrival, I was immediately accused of using multiple ClassPass accounts to take advantage of a first-time discount an accusation that was completely false. I explained that I had been there before and was using the same ClassPass account she proudly insisted that I was scamming the system and that she would email CP report me. This was done in front of other clients, making the experience humiliating and unnecessarily confrontational.

I asked if she could use the same energy she had for accusing me to help return my credits of course so I could leave she refused. Instead, she was dismissive, rude, and arrogant, showing an unsettling level of comfort in treating me this way. Despite feeling completely disrespected, I decided to take the class, but I couldn’t even finish bc in what universe is this ok? I was too upset and had to leave. You shouldn’t bully clients and if you have a QUESTION ask instead of playing god it will catchup to you.

After everything, she refused to contact ClassPass to restore my credits, even though she had been so quick to threaten reporting me. I had to reach out myself, and thankfully, ClassPass resolved the issue immediately.

Being treated with such suspicion and hostility despite being a returning, paying client was unacceptable. I will take my business elsewhere! Don’t recommend! **No she did not show me there were two booking that’s a complete lie! I even asked her if she can show me and there was only ONE account so were you discriminating? What made you welcome me with suspicion? even if you reject this, it’s still what you did. Maybe take accountability of your awful conduct! apologize instead of standing by your lies! And btw class pass did return my credit with...

Where do I begin? There are so many positives to mention. One thing is certain: “It is the HARDEST WORKOUT, Period.” And “Level One is a GAME CHANGER.”

In May 2024, I convinced my husband, who played Division 1A college athletics, to join me in trying Level One. At that point, we felt the need for a shift in our fitness routine, especially considering our age (well, mine in particular) and the lack of noticeable results from cardio alone.

Fast forward nearly two months into attending Level One 3x a week, and we began to experience a remarkable transformation -- physically, mentally, and emotionally. The results were so compelling that we committed to a full year. Without question, Level One has been one of the best health (and financial) decisions we have ever made.

Adela and Jürgen are deeply committed to their clients, holding the highest standards of discipline and professionalism. This culture of excellence extends to the entire training team: Gian, Hailey, Lauren, Lexis, and Claudine. They are exceptional... 100% dedicated, consistently correcting form, and never compromising on quality even after a year+ of training.

Their strict adherence to rules, such as arriving on time or wearing proper grip socks, speaks to the no-nonsense, results-driven environment they foster. Ironically, the negative reviews complaining about these rules only reinforced my confidence that this is a no-nonsense, well-run institution.

Level One stands out for its combination of team commitment, training intensity, and the results it delivers. At nearly 50 years old, I am proud and extremely grateful. Yes, I flexed in my photos, but you can NOT flex away fat. The difference you see in my June 2024 picture is real, and it is a direct result of Level One.

Thank you, Adela, Jürgen, and the entire Level One team. You have truly etched a remarkable transformation into both my life and my husband's. YOU ARE, without a...

I fell in love with this place after the first class I’ve taken, I’ve been coming here since then at least 3-4 times a week and I wish my schedule allowed me to come every single day! I’ll admit the first class was so hard I felt I could give up, but consistency is key to success and I’m so glad I kept coming back, I feel stronger, and more confident! The classes are Intimate and the teachers Adela, Juergen and even Rebecca who is new but she taught a great class, they all pay attention to their clients, they provide a meticulously clean space and respect our time, you start at the beginning of the hour and end 50minutes later so it works out great for people with busy schedules like myself. They hit all muscle groups during the 50minutes sessions!!!! My muscles are sore on a whole new level, I never felt my abs fire like after taking their classes, you need to pay close attention to the workout descriptions and be patient just like anything new you learn, you need to get familiar with lagree exercises to feel comfortable with them, the teachers at Level One give details about each new set of exercises prior to ending the exercise before, they also demonstrate the exercice so you can execute it properly! I saw how others complain about the studio policies, shame on these people for admitting that their broke the rules and yet they whine and leave bad star reviews because of their own actions! Just show up 10mins early to the time of your class like it’s mandated, and enjoy the best workout...