Adagio Massage Co & Spa — Local services in Nashville-Davidson

After reading so many great reviews, my husband and I were really excited to splurge on our anniversary and get a couples massage here. We were, however, very disappointed. We should have known that was going to be the case when we needed to call twice and give our payment information to the receptionist who had no record that we had called a WEEK prior to our appointment. It was a good thing we called to confirm the appointment since we didn't see any confirmation email. We were later told that rain can cause a spotty connection in their system and that could have contributed to the issue. I don't know about you, but a spa with such "high" ratings as well as booking $200+ services should not have this issue.

We were rushed from the second we walked into the door, and did not receive a private relaxation room for the duration of our visit either, which is something we paid for with the couples massage. Time given to us in the private room was minimal - maybe a total of 10 minutes. The general relaxation room was not very relaxing at all - the decor was uncomfortable and it's located right near the reception area and main hallway to the kitchen... lots of clatter.

The mud wraps we received were sub-par compared to other spas I've been to. We were hardly covered in any mud, and very rushed - we were ASKED if we wanted the post-massage and we were told we could take the body lotion home, which was in a condiment take-out container! The dessert was also just offered and the two massage therapists were trying to talk us out of it because they were busy. Very unprofessional, and the post-massage was more like them just sloping lotion on us. Very disappointing as this treatment was much needed after walking around so much of Nashville!

We were also told that our "time" is only a rough estimate as how long it takes you to shower off, eat the dessert, and drink your complimentary drink. I've never heard of that EVER at a spa! So, beware of this if you do book a treatment here... and beware of the bathrooms - old, and incredibly small. My 6' 5" husband had a really hard time showering, and even with my 5'2" petite stature I was barely able to change in-between the sink and walls of the bathroom.

I'm really sorry to have to write this review, but my wallet is really sorry to have had to spend almost $300 extra on our already expensive trip to visit Music City for our anniversary. That money would have been better...

Visiting to Nashville from Denver the hotel I was staying at reccommeded this "Spa". I arrived and drove around the area for 10 minutes before calling. THey stated there is no sign because it's word of mouth and people know where they are. Really? So as I arrived they had someone wait at the door for me. Weird. Walked into a run down office building and into their unit. I was led into the back down a long dark hallway and into a room with disgusting carpet and one chair to change in. It was like a fitting room in a old department store. I should of listened to my gut and left, but didnt. Previous to my arrival I called asking if there was a locker room to shower in and if shampoo was available to which I was told yes. What a joke. There is a small bathroom with a shower that had a single glass door and with me being pregnant I don't think I could of fit if I wanted to. The massage was fair. Then had a facial scheduled. I scheduled a hydrating facial when I booked the appt however couldnt remember when I arrived. Thinking she would know she said we will just do a basic. I could of washed, mask and lotioned my face myself. But they surely tried to charge me for the hydrating facial. The relaxing room was fine however fake plants with vases with visual dirt and dust is gross. Totally irritated by the whole experience. I cannot imgine anyone thinking this place is great. If so they need to get out in other cities or most likely even nashville and see what a real spa is. I would never reccommend...

A group of 4 made appointments 4 weeks in advance. Two body polishes with additional massage and two 60 minute massages. When we arrived and were taken back the therapists said there was no record of my body polish but we were booked for massages. The therapists left the room to speak with the receptionist about the confusion and were gone for quite a while. The receptionist returned to tell us that suddenly one of the therapists got sick and had to leave so only one was left to do only 2 of the 4 people in our group. My husband wanted me to stay for my massage and the other couple did not get they’re services at all. My massage therapist did a very nice job and it was a relaxing massage. The room was a bit too cold and lacked any kind of warm ambiance. The whole experience was very disappointing since we were all looking forward to this for a month. I would have thought for the inconvenience there would have been some sort of comp given for my massage. I never leave reviews but in this case and being an esthetician for 25 years and would never treat a client like we were one was necessary given the unprofessional behavior of the therapist who suddenly became sick when she was clearly fine 10 minutes earlier. I only left 2 stars because my therapist who did decide to stay gave me a very...