Analog at Hutton Hotel — Local services in Nashville-Davidson

My first show at Analog: Judah and the lion (this month) My last show at Analog: Judah and the lion

Why? I asked the bartender for a cup of tap water and he said “3.25.” Wait, for tap water? Not bottled water! Yup. I guess this is a limited edition plastic cup… hand-shaped by Fiji.

To the GM: today your target market for such shows is millennials. (As evidenced by 95% of those in attendance) millennials are about customer experience, and in this instance, your venue failed. If eating the cost of a 7-cent cup of tap water yields an otherwise outstanding concert experience, you do it. Why? I work in this field. It means you’ve established guaranteed fans, advocates, and follow-on biz. No brainer. You missed the mark and can improve. Reach out to me when you make it right and I will give you another chance. Until then, We will be experiencing live music at the hundreds of other Nashville venues… for less than 3.25. It is clear that this is a chronic problem for your venue, when a band as big as Judah plays in a very intimate setting as small as yours, yet gets only 70-80 fans in the audience. So small in fact that while they intended to shoot live footage of this entire performance, they ended up zooming in on the middle 30 people to make it seem like the tiny venue was bustling with fans.

Reach out when you have reassessed your concert experience strategy, namely tap water pricing and culture, and I’ll give you a second chance.

**see attached photo of my limited edition 3.25 tap water!...

We went there for an event at the Analog 5/24/2025 (the event was amazing!) We ordered drinks before taking our seat and were asked if we wanted to open a tab. I told the bartender no. Gave her a tip in cash. Which is weird they will take cash tip but wouldn’t allow guests to pay for drinks with cash. Anyways, two hours after leaving I received a notification that another charge was placed on my card. I called to get an answer as to why I’m being charged and explained the situation. I was told by the manager Patricia that she would look into it and she would give me call the next day between 5 and 6 as she didn’t come in until 12. I waited until 10pm the next day after not receiving a call back and was TOLD that the manager at the bar ‘Alan’ said he called and resolved the problem and took the charge off. I stated I didn’t receive a call hence why I’m calling back, I was hurriedly told it was because I had an open tab to which I explained to Patricia again I told the bar tender no when she asked if we wanted an open a tab. So I got charged a 20% surcharge for something I didn’t approve. I was pretty much rushed off the phone with the answer of “what it boiled down to is it was fixed. It’s taken off have a good day.” Such a dishonest way to treat your patrons and guests. I don’t understand why the staff here feels so entitled someone else’s money. This is unacceptable! Yes I had to fight to get it fixed but this shouldn't be the case...

Our weekend trip to the hotel, eagerly anticipated for a special event, turned into a nightmare from the outset. Upon arrival, we encountered immediate difficulties gaining access to our booked rooms. The situation escalated when we were required to be escorted to our rooms by security upon returning from an unsuccessful attempt. Consequently, we missed our dinner reservations. Further compounding the issue, the valet communication system malfunctioned, preventing us from re-entering our rooms that evening. The following morning, the room access problem persisted, leaving us without our belongings for the entire night. After a frustrating two-week wait for a refund from the rooms director Kayla, we received no additional compensation, apologies, or alternative accommodations. This ordeal represents a complete failure in...