Worst Ever I was looking forward to eating at Crab Fever with much enthusiasm and hunger. It was my anniversary and my spouse and I are seafood addicts, needless to say we were so excited about eating there that we waited all day to eat. Upon arriving we were told there was a 15 to 20 min wait. The wait resulted in over 50 minutes. Once seated I was presented with a drink menu which included alcoholic beverages. I asked for a bottle of wine to celebrate the occasion and the waitress stated the restaurant did not have license to serve. No problem, but why did she give me the drink menu with the impression i could order a drink. The next problem was we waited another 30 mins for an appetizer, when others that were seated after us had received their meal. I asked another waitress if she could check on our dinner and she was compassionate and stated she noticed we had not been served. In the meantime our waitress returned to the table and stated she was directed to not return to the kitchen to inquire about our dinner. I asked her to get the manager and when he finally arrived after 10 mins., he sated he would check with the kitchen. He left the table, while we waited another 20 mins. My wife politely stated to the manager we had been there almost 2 hours and were finally receiving our dinner. The manager was unapologetic and stated, "you have your food now."
If this were the last seafood restaurant on earth i would not return. I'd rather learn how to fish. I arrived there hungry and left hungry. At least if i knew how to fish i would never be hungry again. We left there and went to Saltines across the street and were treated like royalty. Quality customer service is the key to a successful business. My fever for Crab Fever has been broken and i will never visit this...
Read moreIf you are looking for a great seafood place with a wonderful vibe look no further. Me and my family used to eat at crab fever. Where the blue abyss is now we seen the name changed and decided to give it a try (glad we did) upon walking in we was greeted with a smile so big and introduced to the staff husband wife and daughter who all are amazing!!! Erika (wife) came and got our drinks took our order using only her brain. That's talented bc we are a picky eaters 😂!! I was surprised when the husband (B) came to the table with our food it was all correct. When I say we had the absolute best service. They brought all the necessary utensils out for our boil as well as tucked our napkins in. I felt like a queen but let’s get into how flavorful the boil was it was so juicy and flavorful cooked to Perfection. After we got finished eating we was showed a tour of the place they have a very nice party room set up upstairs with a bar. It’s very nice not quite finished yet but it’s almost there. We paid our bill and asked for dessert and my husband was sold at cheesecake when I tell u this cheesecake is to die for omg flavorful and he lights it bc it has some special ingredients and flavors almost like a bananas foster 😮 Immaculate taste overall this place is a 10/10 for us and we will definitely...
Read moreMy boyfriend and I found this place online and decided to try it out for our anniversary. Upon arrival we noticed the restaurant wasn’t very busy but was told it would be 5-10 minutes. No problem, I work in the industry and understand there’s a reason for them not seating those open tables. After 15 minutes went by I went to check and see how long the wait would be- I was informed another party that walked in after us was sat ahead of us so it would be another 10 minutes. Again trying to be understanding, we wait an additional 30 minutes before I went up and was told it would be another 10-15 minutes. I pushed back a little because again, there were several tables open on the floor and we had been waiting 40 minutes at this point. We were finally sat, waited 15 minutes to have our drink order taken and after our food order was taken our server only came by to drop the bill.
A bill mind you that was close to $200 for the two of us. I don’t usually write reviews and I try to be understanding but this was an expensive dinner and we felt nothing was done to make up for the first hour of our experience here.
The food was good just make sure you have 2 hours for a Monday dinner out and don’t go in starving because you may...
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