Ascension Saint Thomas Hospital Midtown - Emergency — Local services in Nashville-Davidson

This is a provider review of Stephen D Anderson, II MD, and his nurse that was working on 01/28/2025 at 23:46:02 Words cannot express the level of disappointment I have in the nursing staff, and the MD that "treated" me... and overall, the Emergency Department as a whole. I had emergency reconstructive surgery to fix an issue that apparently required immediate surgical intervention. The problem that I encountered involved the same area that the surgical reconstruction took place. It felt like the entirety of the internal reconstruction was ripped open. The level of pain and discomfort were at a solid 9 on the pain scale. I rarely would ever choose a 10, because I have seen firsthand just how painful a 10 really looks like. Yes, the pain I was and are currently in, make me cry, but it is not a 10. I don't like heavy pain killers like morphine, it makes me super sick to my stomach, and have only accepted it as a pill form, on one occasion, when I was passing a kidney stone. I will always turn down or request something different when providers try to offer me Morphine or Fentanyl and the only reason I took it, was because that pain, was a 10. The medication merely took the edge off, nothing more. Stephen D Anderson, II MD, told me I had an elevated heart rate. Simple diagnosis. I am in pain! My BP was slightly elevated, and my heartrate was higher than normal but, for the circumstances, it was for a normal pain response. I disclosed the reconstruction surgery, and the cause of the rip that brought me into the ER in the first place. They only told me to provide a urine sample. Almost 2 hours into being sent to a room, I gave them warning of the pain associated with providing the specimen, and still didn't provide me with anything for the pain. When I provided the urine sample, it was red, with solid coagulated matter inside of it, combined with a large amount of blood. The pain was excruciating... when I was in the process of giving the sample, my hearing went silent, and I had to sit down because I started to see white. It took another over 8 minutes to get basic pain killers. After giving the sample, there were two tests done. An ultrasound to make sure my bladder was not retaining any urine, and a check for a UTI. They said that the ultrasound looked fine, that I showed a small sign of a UTI, and immediately started processing my discharge. I could feel that things were still off, and the nurse and doctor completely invalidated my concerns. I know I have issues with my hemoglobin count going very low (between 8-11). Same thing with my Iron sulfate levels. They have a history of getting lethally low. From another separate procedure, I suffer from my glucose dipping into dangerous levels, and ALL of this was voiced to my medical team. I wanted them to physically look at it and show me as a patient, that I did or didn't have anything to worry about. If I did, then FIX it. If not, then treat is as a minor issue.... I can justify that. You did your part as my attending and showed me that there was nothing for me to be worried about. But you didn't. You copped up my symptoms as a basic UTI. Even with the medical history that I provided, and just simply discharged me. Your hospital made me feel like I was inferior. Treated me as though I was a transient looking for a quick fix. Then when it is made known that I do not have medical insurance, I get testing that I feel in this situation is not relevant to the concerns that brought me to the ER in the first place. I have witnessed my own extended family get treatment that made me choose to go to Ascension thinking that I would get treated like a human, that my team would listen to me, hear me, and create a plan of attack to fix my issue. I got nothing even remotely close. The treatment I got made me feel, like they believed I was a drug addict. I have an actual, physical presentation of problems, of which are considered not to be taken lightly. I was...

Wish I could give them 0 stars! I'm not sure why anyone would want to go into a hospital emergency room or any supposedly professional medical facility environment and pretend to have a badly broken bone, explain your in excruciating pain only to not only be not believed, but to then have your character maligned by assigning you out loud and to your face from one grown woman to another an extremely offensive nic name related to another serious medical condition that you have actually been diagnosed as suffering from, are actively being treated for and receive prescribed medication over again for at least the last two decades to only then be lead into an examination room where it feels like the nurse has literally just lit you on fire as she struggles to properly administer a needle into a vein in your arm (keep in mind you were already in excruciating pain when arrived but now this needle in no way feels properly administered because your arm feels like it's on fire from her poking it into you, but THEN she covers that poorly implanted needle with a blood pressure cuff directly over the poorly executed needle implant AND turns on the blood pressure machine and as the cuff gets tighter and tighter and your screaming your head off from the torture because you realize two nurses are literally laughing at what they've done to you.. keep in mind your other arm is immobile and badly broken and there's absolutely nothing you can do but scream and cry out in agony from the pain and you can't do anything about it because your other arm is immobile and badly broken and you literally can't even lift it and all you get from this so called nurse is and I'll quote her, "it's only a little small piece of plastic in your arm! I felt like an ambulance dropped me off in the twilight zone! Now after going through all that the ER Dr comes in to inform you that he's not comfortable treating your broken bone pain in the ER! After about an hour of sheer terror Dr decides to include a picture of your broken arm on his chest x-ray order bc you ALSO have pneumonia! Keep in mind I'm going to get a huge bill in the mail for all this precious, "care," their giving supposedly giving me. Of course the ER doctor discovered FINALLY from his x-ray order that I really did have a horrific broken Humerus bone just as I said upon my arrival. Get this.. I had to remove that, "little piece of plastic from my arm by myself and ER Dr Angel of Mercy blessed me with one oral 5mg pain pill - it's now after 5p the next day... That'd be right now and I just stopped crying over that little failed trip to this hospital ER for some relief about maybe 10-15 minutes ago! SO YEAH, THEY DESERVE EXACTLY 0 STARS! I believe in holding people accountable! In this case a court of law! I hope my lawyer agrees with me bc it feels like what they did to me was criminal! This should NEVER, EVER happen to anyone EVER AGAIN! SHAME ON THESE EVIL MONSTERS. BTW, MY NICK NAME WAS LITTLE MS. ANXIETY! THEY THOUGHT I WAS SUFFERING FROM AN ANXIETY ATTACK, BUT EVEN IF I WAS IS THIS ANYWAY TO TREAT A PERSON THAT IS SUFFERING INSIDE A MEDICAL FACILITY? LET ME TELL YOU THE ANSWER ' HELL NO! BTW, I'M A 51 YEAR OLD PROFESSIONAL PERSON. I HAVE PLENTY OF EXCELLENT CHARACTER WITNESSES INCLUDING OTHER PRACTICING DOCTORS PRACTICING INSIDE THAT VERY BUILDING. I'M...

The left side of my head had hurt since Saturday and from the middle down to the bone going into the neck hurt like heck. Yesterday I found a gland swollen on the left side. They came in telling me they thought it was a infected follicle. My sister works in here and she had already looked at it before I even got to the hospital and said it was nothing as far as scalp infections go. So they're diagnosis was either inflamed hair follicle or shingles and they didn't think it was shingles because there wasn't a bunch of pimples or whatever they're called. I've only been able to take two antibiotics about to take my third one my lymph node on the left side seems to be growing instead of getting smaller. I'm in misery and you're trying to tell me it's an infected hair follicle. The only thing I'm getting from Midtown is a large bill that gave me a diagnosis I guess work that I could have done myself. I don't appreciate coming in people acting like you don't have any common sense and trying to tell you something you already know it's not but you're just looking at them in shock going seriously. This is not a cool way to do business you're talking about people's lives. You may not know me and you may not care about me but there are people who do and I'm not ready to call it a day on this Earth yet. However, I feel like that's the direction I'm going and it may be something minor but I've got to have a good diagnosis. I couldn't get into my doctor until Thursday thus I came to the hospital thinking y'all could help me. When I got this diagnosis I told my sister well the only thing that really has come out of this is I've gotten antibiotics maybe they will at least help. It's quite unfair of y'all too see me give me a Big Bill send me home feeling less confident in the hospital doctors when I already felt bad and then I on top of that I felt like they didn't know what they were doing other than guessing I don't like playing guessing games when I feel like my life is in question. I'm pretty sure nothing will come out of this but I have to let y'all know how I feel and I really really believe that my bill needs to be zeroed out. I'll go to my doctor Thursday and we'll try to get it figured out but the hospital and the doctors did not help me one bit. At this point this morning I'm more scared than when I walked in the...