Blick Art Materials — Local services in New York

I’m not happy with the manner that one of the employees treated us. I was purchasing supplies with friends and we were waiting for the bathroom. It was a long wait, so we sat in some of the chairs at the desks outside the bathroom so we wouldn’t be standing the whole time. I noticed one of the employees standing around and watching us very closely. While we waited, we happened to make conversation and I examined some of the merchandise. I feel this made the employee feel suspicious of us and soon after, the employee called the security guard and I noticed her and the security guard talking about us behind our backs in Spanish, not knowing that I understand Spanish. The security guard then watched us very closely and then asked us to leave the area. Even after this, the employee followed us when one of us went to the water fountain and closed and locked a door, while I was watching her and she avoided eye contact. I felt very uncomfortable and disrespected. The employee should not have spoken behind our backs and if she had a concern about our behavior, she should have properly respected us as paying customers and addressed that concern with us directly, rather than calling security and making us uncomfortable by watching and following us. While most of the staff at this store is nice, I feel disappointed by the behavior of this...

Since they renovated this store about a month ago, the shopping experience there has changed dramatically! They put walls up everywhere so that the openness feeling is totally destroyed. NOw it feels heavy and cramped. It's hard to get around any of the card and paper displays because it's all crammed into one area like a maze. The toy merchandise of nick nacks which use to be displayed on a column that went around, use to be great, cuz you could see clearly what was being sold and linger on what you wanted to buy. Now it's up high in these

They put the cashiers all to the side, and you have to squeeze by a column to get by, which is ridiculous for someone who is carrying large art supplies. Forget it, if you have a baby stroller. It's almost impossible to see what cashier is available because you have this stupid column standing right in front of the line. Then once you finally get to the cash register to pay you have to stand directly behind another cash register person, which is completely uncomfortable. Bad Feng Shui. Whoever did the renovating for this store on Bond street, you did a job that wasn't thoroughly thought through. Now it feels like all the Utrecht stores that has gone out of business,...

I called the main store located at 1-5 Bond St. in SoHo to check on an item I found on the online website, to see whether they had it in-store. A young lady answered the phone, named Shannon, who, assisted me. She got the description of the item I wanted and immediately ran to check the store for it. Her pleasantness over the phone really helped out, over ordering online again and having it shipped in from Chicago, rather than a direct purchase locally speaking, only a short subway ride from work ! ! She confirmed that the item as viewed, online, is in-stock, and she really made a solid impression of the kind of employees who do work at Blick, that, make a difference when trying to get something as small as this, found. Really very nice to know that they're really good in-store clerks that extend themselves when needed !!

I love the art supplies at Blick (dickblick), and, highly impressed with their recent makeover, at the cashier counters. Neatly arranged, like being in Tokyo, Japan.

too bad that most of the art supplies are carried outside of the locality of the store itself, housed in a huge warehouse in Ilinois !! That's about 50% of the entire merchandise ... I think ... maybe...