Bounce Luggage Storage - Madison square garden — Local services in New York

My experience with Bounce was pretty great, All things considered. They were very prompt with cancelling a storage I had setup with a business who wasn’t open despite them having posted hours implying they would be open. That being said I do not recommend the 29th st UPS store in Manhattan. Luckily I was able to store my bag with a business just a couple blocks away and had no issue. Honestly my main issue with logistics during this trip was trying to find out where I would be putting my bags before and after I checked into the hotel. I consider this an excellent service and was happy with their speed of service through the adversity I faced. 10/10....

Poor signage, could not find the business. There was absolutely no use of the word "bounce". After walking past the store a few times I asked a nearby business and they directed me to the souvenir shop next door. Poor customer service, the employee/owner behavior when it comes to their customers is on par with a business that treats its customers poorly. I have no clue why they are rated what they are, at best it is a 2-3 star experience. I would not recommend this company to anyone unless they enjoy being treated with disdain. There are much better options when it comes to storing your luggage, I recommend going...

this place is acceptable I guess. but when I went the person helping us barely spoke to us and instead yammered on the phone the entire time. it was hard to tell when he actually was talking to me because of that. the location is full of fragile knick-knacks with small isles which makes me worry about knocking something over with my bags and them demanding I pay for it. overall I was not impressed and decided to store my bags with a different Bounce location nearby where they gave me their...