E Mishan & Sons — Local services in New York

Over the past 1.5 years, I have bought several each size of the Granitestone Armor Max 8", 10'', 12", and 1 of the 14" Ultra Durable Nonstick Fry Pans with Stay Cool Handles. I've also bought 1 of the Granitestone Armor Max 5.5 Quart Sauté Pan with Lid. I've bought them off Amazon, Walmart, and Target online! ALL of these Granitestone Armor Max Pans are excellent quality and they work well. I do always use a bit of butter or ghee for eggs and potatoes, and I do always HANDWASH all of these pans, but I have always done that with all of my pot and pans. All of these Granitestone Armor Max Pans are the BEST fry pans I have ever bought! So, I really wonder why there are ANY bad reviews about these pans? Maybe harsh dishwasher soap ruins them? Just HANDWASH AL of your pots and pans and then they WILL last...

We absolutely love The Bionic Hose! After four years it had a small blow out but thankfully The Bionic Hose has a 5 Year Warranty (I have yet to find another hose warranty even close to that). We reached out to Emson Customer Support to submit a Warranty Claim and received a replacement hose a few days later! The entire customer service experience was above and beyond. From the initial phone call to email support from both their customer service and shipping departments Emson exceeded expectations. The entire process was very straightforward, efficient and transparent. Very caring and professional team members kept us in the loop the entire time. By far, this has been the best customer service experience in a long time. Well done Emson! A very happy...

I bought the X Hose two years ago through Amazon. I paid $130/- Cdn. for it and now The hose is leaking in several places. My issue is that the customer service at Emson is very very poor. They've given me the runaround. I've called numerous 1-800 numbers and talked to many people and I am still waiting for my replacement hose which has a 5 year warranty. I sent pictures of the leaking hose, my receipts and up until now I haven't had a concrete response from their Customer Service Dept. All they do is issue new ticket numbers for the same unresolved issue. I will never buy any of their products that thy advertise because their...