lululemon — Local services in New York

honestly it’s a nice store but i would never go back if i could give zero stars i would. The staff does not do a good job of fostering a welcome environment. Shopping in person is already super intimidating for me and especially in a store i don’t understand the layout of. I walked in and 5 team members were standing in a circle chopping it up, i work in retail so i understand if you’re having a meeting but at least greet those walk in. I hcos led about 4 times before i had to ask for help. I explained that i had never shopped there before and wanted to try on some things because I was being gifted some things and wanted to have the right size. This lady rushed me to the fitting room after one item i told her about and no one circled back with me i had to step out and ask for help. I was so uncomfortable i left without trying the other things i wished to and im polite so even when letting them know to have a nice day, all 3 employees by the cash wrap were looking down and inattentive. Please do better, black woman already don’t feel comfortable with the idea of going into a lululemon store. It was an unforgettable experience that honestly makes me sick to...

Had a great experience at this location. Sam is a one of a kind. She explained to me all the fabrics and helped me get products that work for me and my life style. I was skeptical in coming in because I had a not so great experience at the location in grand central that left a bad taste in my mouth. The store was clean and the entire staff was welcoming. Sam was very personable and attentive . The store is on the smaller side so they did not have what I wanted in stock but they were able to order the products to my house. The best unexpected part is that she knew to how to greet my mother in law in Croatian!! We were not expecting that but it made her feel extremely welcomed. Thanks again to everyone at this store,...

Absolutely love this Lululemon location! The staff were incredibly welcoming and knowledgeable—they helped me find the perfect fit and even suggested a few new arrivals I hadn’t seen online. The store was spotless, beautifully organized, and had a great vibe that made shopping feel like a treat. I left with a few pieces I’m obsessed with, and I’ll definitely be coming back for more. If you’re into quality gear and top-notch service, this is the place to go! I got the lululemon define jacket and it gave me a BBL and for sure made...