Marshalls — Local services in New York

Horrible service. i wanted to buy some plant stands and i found the two that i needed. i also saw some that were stuck together and ask the lady with the black shirt if she can help me pull them apart, she tells me i can't help you because they have been stuck together for a long time and no one can get them apart. surly enough after 10 mins i manage to get all 3 free and was deciding to get the small or the big ones. so the small ones were 7.99 and then i saw a set which were very nice the tall one was 9.99 and the small 6.99. so when i went to pay for them i notice the tags were gong maybe they fell off trying to struggle with the plant stands. any way when i go to the register i explained to them that the tags must off fell off. but the price was 6.99 and 9.99. waiting 5 mins they same girl comes and it so happen that she saw me struggling with the plant stands and told me that she couldn't help. went to find the price and i told her there probably by the other plant stands. the girl by the register tells me 14.99 for the big one and 12.99 for the small one i said excuse me. first of all your doubling the price of the item that was 6.99. she then says that what the manager said and i ask to speak to the manager and she walks away. then i ask her can she bring the other one down and she looks at me and rolls her eyes. Well guess what i was so disgusted by the way there customer service and staff was that i will be reporting this to the consumer affair. about whats going on but i will never shop here again. believe me i will let the community district leader aware of whats going on. making up...

new-ish Marshalls open in the LES/ABC City area.

this is a subterranean location. the street level floor is the small one and has some merchandise on the walls, in shelving units, and at the cashier counter. the two floors below street level are much bigger. the floor below street level: women's clothes, shoes, & accessories. the floor below that is men's merch, home decor, etc. each floor is pretty clean and feels new. and for the most each floor is fairly organized--it all depends on how messy shoppers are.

i come here for the discounted junk food: cookies, flavored popcorns, chips, etc. bc variety of snacky eats is essential to not falling into a Doritos rut. however the real cost savings is on athletic wear like socks and layers for running in the winter. Marshalls comes up nicely on this front. that said, selection is small as this space is relatively small.

staff are everywhere and helpful.

drops mic cuz i'm on...

As Marshalls go, this one is pretty standard. The selection iand space s pretty small, but the staff is super nice and the COVID protocols are very good. I was politely asked if I wanted to sign up for the Marshalls credit card, as was every customer ahead of me. Am pointing this out b/c I have a background in retail and I was impressed that the employees were actually following through with this practice! Be aware that you will be asked when you check out and if you don't want the card, "no" is an answer that the cashiers will easily accept. No try-ons right now as the dresssing rooms are closed, but the returns policy is very generous. I exchanged a nice pair of leggings ($16.99) for the correct size with no problem - can't...