Very disappointed by their selectiveness based on your survey that needs to be filled out on their site. 1) I donāt know what my project will cost so I chose the 11k-30k tier as a starter 2) location I added in Queens. I left them a voicemail as well. No response whatsoever. So unprofessional, this was a word of mouth on one of their existing clients which I definitely let them know as well as to being baffled for not being within Brooklyn/Manhattan & not selecting anything over $30k.
Update: Fast forward few days later called them over and over finally someone picks up. She verified they do not work on projects under $40k and has to be Brooklyn or Manhattan. Her exact words āour projects start at $40k and aboveā
Then why do you even have a selection for pricing? Your judgement based on socioeconomics is bad enough, just state your projects are only for those spending $100k.
Also for those looking to update their backyards please be sure to shop around. I was able to find a different firm that sources out different teams dependent on materials/look&feel for both my home and Airbnb property for less than $50k. Including an outdoor...
Ā Ā Ā Read moreJesse and his team did a fantastic job with designing and installing planters with trees, shrubs and flowers, as well as irrigation and lighting for our terrace.
The design process went smoothly. they were responsive to our requests and questions. With any home improvement project such as this one, it's great when you're learning along the way as you design, and we thought the interaction was very good: timely responses to emails, quick updates to design renderings and clear communication overall.
The installation was professional; the team was thorough and careful when installing the irrigation system under the terrace tiles and they put everything right back in its place when they were done. Once the work was started and we saw the setup, we realized we wanted to make some changes based on available sunlight. They were accommodating and flexible -- they gave us a bunch of options and it all...
Ā Ā Ā Read moreI have been a New Eco client for 8 years. Originally I enlisted their help in redesigning all my outdoor space. The project required design, demolition, construction, landscaping, and planting. The results were fabulous and the envy of all my neighbors.Since then I have used New Eco's services for updated landscaping, as well as fall and spring cleanups. New Eco's crews are great, and easy to work with , always on time, polite, helpful, and willing to go the extra mile. Just overall a fabulous...
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