pupculture West 57th — Local services in New York

Need a few more stars for this review. Let's face it outside of spouse or partner (we don't have kids) they take care of the most important thing in our lives. And he loves it there.

Rocco runs right in and you can tell from his body language both getting there and picking up, that he's had the best time ever. He's also high energy and completely deaf, yet the entire staff handles him perfectly. They really are just a bunch of sweet, personable and caring people, whom I trust with my furry little son.

Just want to add an addendum to this review in the year since I wrote it, but these guys continue to be awesome. Many of us are back at an office part of the week, and travel has also fully resumed, so we rely on them even more. Jackie, Ashley, Amber and everyone else continues to make Pupculture a home away from home for Rocco the Wrecking Ball. They're even able to take walk him home if both the wife an I are under a deadline or delayed traveling. Can't say enough good...

If you love your dog, do not bring them to PupCulture.

I’m absolutely furious with the careless treatment my dog Rigo received here. He’s a service dog—an Australian Shepherd with a double coat that’s essential for his protection, especially during the summer. I brought him in for a groom, not a full shave. But when they told me he was ready for pickup, I was shocked to find they had completely shaved him down.

Not only was this never requested, it’s dangerous and irresponsible. Dogs like Rigo rely on their double coat to regulate body temperature and protect against sunburn, heat, and skin damage. Now, I have to restrict his time outdoors and take extra precautions just to keep him safe—all because PupCulture either didn’t bother to ask, didn’t listen, or flat-out don’t know what they’re doing.

This was not a simple grooming mistake. This was complete negligence. If a place can’t understand basic breed care, they have no business handling dogs.

Absolutely unacceptable....

It's not just a daycare for dogs; it's like a second family for your furry friends. For someone who is super attached to their pup, I have zero anxiety leaving him at Pup Culture 57th. From the moment you walk in, it's all tail wags and excitement. The staff there are like dog whisperers—so caring and attentive, they treat each pup as if it's their own. I can't count how many times I've arrived to pick up my little one only to find him having the time of his life and having a very real struggle with getting him to leave lol. It's like he's found his own little doggy paradise. So, if you're a dog parent, looking for a place where your fur baby will be loved, cherished, and have the time of their life, then this is the place to take them. Trust me, you...