Unfortunately after having loved this place for awhile, I felt a new sense of greed as I shopped there recently. After looking around for awhile, we decided to pick up a battleship board game labeled at 9.99. We thought holy crop what a steal! We walked to the front and this guy looks at us, then at the game, very puzzled and confused. He pulls out his phone and is searching up the game. He tells us he is sorry but he can't tell it to us for this price because it's wrong. It's priced way too low. There was a mistake with a vendor and it isn't supposed to be so cheap. I asked why he wouldn't be able to sell it to us if the label said 9.99 and it was not our mistake. He said it must have been a new employee(different story than the vendor), and then insinuated that the labels had to have been placed there because an employee would know not to put them crooked. In this moment we we felt incredibly insulted and I questioned his insinuation stating that there were at least 4 labels on that game with 9.99 on it. He said he said he couldn't see it so low because walmart doesn't even have it priced that low. Incredibly greedy and very disappointing experience. He can wait for the next person to be interested in paying $50+ for the game since everything else in there...
ย ย ย Read moreMe and my family have loved this store for a very long time, me and my 17 year old son went for a day of fun in the old market, he came to be saying he needed to be babysat by someone who is 18 or older in this store while i shopped elsewhere. i feel as though the staff of this store should manage their space and time better to accommodate and watch their customers, rather than making people who are only a year or so older babysit their own customers. This stores main focus is toys, and other such items, these things are targeted towards a younger demographic, i do not understand why i must babysit my 17 year old son who is turning 18 soon in a store like this. This is a very disheartening policy, as i know my friends children, who are well mannered mind you, often like to window shop and visit this store. Similar stores nearby do not use this same policy, and even have a younger staff and management team, they also sell the same goods and products. I cannot see this being good for overarching business, and i see me and my family favoring other stores in the future, as trust of the customer is a very large factor in any...
ย ย ย Read moreCame into the Emporium and ended up cutting my finger on a small piece of glass. One of the employees, Bronco took his time and made me laugh to try and distract the pain and met me with great hospitality as he sterilized my finger and removed the glass and bandaged it. Afterward I had a question on some marvel things and where I could find them and he showed me exactly where everything was and answered all of my questions and was super knowledgable and helpful and had a great source of humor and a great vibe and full of energy and was happy to do whatever was needed to meet my needs. Some of the other employees were also very friendly, others not so much but I had a great time coming in and will definitely be recommending this place to friends and family and to the man that helped me, thank you again! You...
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