I was just in PC a couple weeks ago to walk Main Street for the first time. I went into several cool shops but this shop stood out to me. The product in the store shows both an luxury fashion brand apparel and the designerâs attention to detail. The merch surpassed anything I have ever seen. The staff in this store was friendly, kind and I felt important, valued and welcomed from the moment I walked in the doors. The team shared info about the business owner and the company history. I really enjoyed hearing about the company how this was all started as a family business and the trait has continued. Keep up the good work, family history, value and the dedication to quality! I value this business mindset, love the uniqueness and the materials offered. In this day and age many focus on how to move merchandise fast and get money in their pockets but fail to focus on product quality and longevity. Thank you for appreciating nature, the beauty we are given on this earth and creating products that are both fashion forward and last throughout time. Thank you to our higher power, the amazing life creations, the animals, their lives, sharing their skins to warm us in a stellar way and for your expertise to create beautiful pieces to embrace over...
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Visiting HYDE in Park City was one of the highlights of our trip, and thatâs all thanks to Suzanne. From the moment we walked in, she made us feel so welcomed and special. She didnât just help us shop â she celebrated with us, laughed with us, and created memories weâll treasure forever.
Suzanne has a gift for making every detail feel personal. She instantly understood my style and guided me to the most stunning âBOSS LADYâ fox fur coat â it honestly felt like fate! Her excitement was genuine, her knowledge unmatched, and her kindness left such an impression on both me and my husband.
What stood out the most was how Suzanne made the whole experience so much more than a purchase. She shared in our joy as if she were part of our family, and even followed up with the most heartfelt handwritten note that I will cherish forever. That kind of care and attention is rare, and it truly speaks to the heart of HYDE.
If youâre in Park City, do not miss HYDE. Ask for Suzanne â she is an absolute gem who will make you feel like the most confident, radiant version of yourself. Thank you, Suzanne, for turning a shopping day into a memory weâll never forget.
We are definitely...
   Read moreVisiting Park City on vacation and purchased boots. I called the following day to inquire about return before leaving SLC. Alessa advised sheâd need to ask her boss who just returned from Milan and would call me back, with potential to return via mail if he approves it. At the time of purchase was not advised of return or refund policy as itâs not displayed anywhere to a customer. Should be at register if at best telling someone all sales final.
I calked back today and Alessa said her boss stated no returns / refunds. I received a follow up from Sergio, owner, to address my concern. We were able to come to a satisfactory resolution. He was very cordial and spoke to me as he wouldâve been the customer. He provided background as well on their policy which I can respect dealing with customization.
Iâd just like to add, it always best to know any stores purchase and refund policy especially when you donât live in the respective place.
Thanks for taking the time to make sure my customer...
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