Souvenir World — Local services in Pigeon Forge

I went there and thought ...nothing special; typical gift shop. However, when I wanted a second sweater for my relative and they didn’t have it in there size, I went and asked if they had any in the back. I wanted ours to match as it was a gift. Sadly, they didn’t. They offered other colors garments and styles. They had the design that they could press but not the sweater. Very cooperative with my crazy mind. They continued to look and one worker and probably owner went outside to check their car. They had some gray sweater without the design. They pressed the design on the sweater in the size I need right there in the store. Didn’t cost me a penny more than the original low cost for the sweater. Very impressed by there customer service and dedication. Very impressed by the low cost and good quality stuff. Very satisfied. Highly recommend. It made me so thrilled to walk out of the store with exactly...

This is a pretty nice store. Prices are about the same as any other store in Pigeon Forge. I spent 65.00 on 2 T-shirts and a coffee cup if that tells you anything. If I had to do it over, I would have gone somewhere else simply because the lady that works in there is so very rude. I try to be a nice person when I go into a business. I care about other people's feelings, etc. I was being nice to this lady. I asked about the colors of a particular cup and she was just hateful with her reply. Then I had to ask about one of the t-shirts I purchased, again, very hateful. Then, I made the BIG mistake, do you have a return policy? NO RETURNS, she said!!!!! I had already paid. I thought to myself, ole girl, if I hadn't have just given you my money, this ole girl would have walked out the door with that last hateful comment from you!!...

My family and I found a lot of cool stuff here. The guy who works there is very friendly and accommodating! They were out of a Tshirt in a size we wanted and he made us a new one! We ended up spending quite a bit of money here. He even threw in a free Tshirt! We'll definitely be coming back here when we vacation again. I highly...