The Worthington — Local services in Salt Lake City

I had the worst move-in experience of my life at The Worthington. Despite applying weeks in advance, I received no confirmation about my application until I had to call repeatedly. Prior to moving day, I was assured that lease details, deposit payments, and insurance requirements would be handled onsite. However, upon arrival with paid movers at 9 AM, my lease wasn’t ready, causing unnecessary delays and expenses and stress.

The staff, including Dylnn, mishandled my financial setup, leading to issues with my autopay and deposit. Despite asking multiple times about payment amounts, I was later blamed for underpaying. Conversations with staff like Tabytha were unhelpful and at times, dismissive. Dylnn even made inappropriate comments about management roles.

The service continued to disappoint post-move-in. I received a parking violation despite my pass being clearly displayed, and found similar notes on luxury vehicles, which felt disrespectful. My internet was unreliable, requiring me to troubleshoot with their vendor directly. I had to figure out how to setup my Nest thermostat by myself, no documentation was provided. I’m now using my sixth property app and I’ve only been there two months despite the building being open for a year—far from the concierge-level service promised.

Additionally, I dealt with noise complaints during non-quiet hours, while my neighbor’s disturbances went unchecked. Claims about unauthorized access to my apartment were made without any evidence provided when I requested clarification, which felt invasive and alarming.

Interactions with Riley the Sr. Property Manager were particularly hostile, escalating simple concerns into confrontations and even threats of legal action when I mentioned knowing my tenant rights.

Facility-wise, the pool is freezing, the hot tub lukewarm, and the 12th-floor community space is underutilized with its impractical setup. Adding more engaging amenities like pool or ping pong tables could enhance community interaction.

Overall, The Worthington falls short of luxury living promises, with poor communication, unprofessional staff, and lacking amenities. My experience has been incredibly...

A residential high-rise under construction in Downtown Salt Lake City turned into what may be the world’s largest whistle when strong winds moving through the panels wrapping the parking podium let out a loud and high-pitched sound on Friday.

The the loud noise could be heard from blocks in any direction of the site of the Worthington Tower on the northeast corner of 200 E. 300 S. in the Central City neighborhood.

Neighbors reported contacting the city and county for answers and action as the slats of the podium let out varying pitches throughout the day.

“We live a half block south and have been hearing extremely loud screeching/whistling noises the last few days,” a reader told us. “After calling several city offices, the County Health department says they’ve had many calls/complaints, and it turns out the noise it caused by the wind blowing through the parking structure panels turning the building into the world’s largest whistle.”

Watch the video to hear for yourself.

The 31-story building is set to have 359 apartments ranging from one to three beds. It will top out at 335 feet, placing it within the top 10 tallest in Salt Lake City.

The building is one of two new high-rises that will open for leasing soon. A few blocks northwest, Astra Tower is set to become the tallest building in the state and will begin leasing later this year.

Representatives from Convexity Properties, High Boy Ventures and Timberlane Partners didn’t immediately respond to a request for comment on Friday and city and county offices were closed.

Email Taylor Anderson

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While the architecture of our new apartment building, The Worthington, is impressive, there's something, or shall I say a group of someones that is even more noteworthy. The staff. Marisa, the Worthington's charming front desk matriarch is the very fabric of the place. In fact, she's one of the primary reasons we chose the Worthington over another impressive downtown tower. Marisa pretty much defines the term "a breath of fresh air." She brings a genuine, joyful zest for all things Worthington in each and every conversation she has with us and other residents. Her vibrant ways, quick wit and infectious charm have become the genuine, illuminating energy that swirls around lobby and makes the building feel more like a social club of which you're just really damn happy to be a member of. She approaches planning fun, creative, community events with a zeal and her passion and attention to detail is greatly appreciated by all. During our tour of the Worthington's amenities, different apartment options and configurations, and again throughout our move in, Marisa was on point with her attentiveness and enthusiasm as we set up our new city home. Her love and affection for the dog residents of the Worthington, is alone, worth the price of admission. The entire staff is cut from the same quality cloth as Marisa, making everyone feel their collective warmth, their welcoming nature, their professionalism, and their genuineness. Dylan, Sammie, Mimi, Danielle, Olivia and others are on their game and always willing to help sort anything out or just chat you up. This staff is the "A" team!! The crackerjack maintenance staff is also ready, willing and able to tackle any issue and get things done and done right. If people make the place, this place is the tower that towers...